[CALL TO ORDER]
          [00:00:10]
          TO ORDER AT 3:03 P.M. WELCOME TO THE WORK SESSION OF THE WACO CITY COUNCIL. THANKS FOR BEING HERE TODAY. WELCOME TO EVERYBODY GATHERED HERE. IN THE GALLERY HERE TODAY. AND THANKS AT HOME WATCHING ON THE WACO CITY CABLE CHANNEL. THANKS FOR JOINING US ALL HERE TODAY. I'M MAYOR JIM HOLMES. I'M JOINED ON THE DAIS UP HERE TODAY BY ISABELLA LOZANO, JOSH RUDD, DARIUS EWING, GEORGE CHASE, ALL CITY COUNCIL MEMBERS AND OUR MAYOR PRO TEM ANDRE FAIRFIELD NEXT TO ME HERE. WE'RE ALL HERE TODAY GUYS ALSO JOINED ON THE ADJACENT DAIS BY SENIOR CITY STAFF, CITY MANAGER RYAN HOLT OVER THERE. CITY ATTORNEY KRISTEN HAMILTON AND SITTING IN FOR CITY SECRETARY MICHELLE HICKS IS MANDY SPIKES, ASSISTANT CITY SECRETARY OVER THERE. SO WE'VE GOT A FULL HOUSE HERE TODAY PLEASE. WE'RE GOING TO START THE MEETING TODAY WITH A MOMENT OF SILENCE. OKAY. FIRST ITEM OF BUSINESS TODAY IS A RECOGNITION OF WORK 
          [WORK SESSION]
SESSION SPEAKERS. CITY SECRETARY SPIKES, IS THERE ANYONE PRESENT YOU'D LIKE TO SPEAK ON OUR WORK SESSION? WE DON'T HAVE ANY CARDS. IS THERE ANYBODY OUT THERE WHO WOULD LIKE TO SPEAK ON THE WORK SESSION AGENDA ITEM SEEING? NO, SEEING NO ONE. WE HAVE SOMEBODY WALKING UP, BUT THEY DON'T WANT TO TALK. ALL RIGHT. NO REQUEST TO SPEAK. WE'LL NOW RECESS THE REGULAR SESSION AND CONVENE INTO WORK SESSION WITH THE REPORT FROM OUR CITY MANAGER, RYAN HOLT. CITY MANAGER HOLT, GOOD AFTERNOON, MAYOR AND COUNCIL, AND WELCOME TO THOSE JOINING US IN THE AUDIENCE AND ONLINE. WE HAVE NO CHANGES FOR YOU ON TODAY'S AGENDA. UNDER EMPLOYEE RECOGNITIONS, I'D LIKE TO INTRODUCE A FAMILIAR FACE IN A NEW ROLE. STEPHANIE ALVEY, IF YOU'LL STAND, PLEASE. RECENTLY, WE PROMOTED STEPHANIE TO DIRECTOR OF PUBLIC HEALTH IN LATE FEBRUARY. STEPHANIE'S BEEN WITH THE CITY. SHE LOVES PUBLIC RECOGNITION. STEPHANIE'S BEEN WITH THE CITY SINCE 2012, SERVING MOST RECENTLY AS ASSISTANT DIRECTOR OF THE HEALTH DISTRICT AND THEN AS INTERIM DIRECTOR BEGINNING IN 2024, DECEMBER OF 24. WE'RE GRATEFUL FOR STEPHANIE'S STEADY HAND AND LEADERSHIP OF THE HEALTH TEAM. SHE BRINGS A DEEP INSTITUTIONAL KNOWLEDGE AND STRONG COMMITMENT TO THE PUBLIC HEALTH, TO OUR PUBLIC HEALTH, TO OUR TEAM. THANKS, STEPHANIE. I BEGAN WORKING WITH STEPHANIE IN THOSE 20 TEENS BACK WHEN EBOLA WAS A THING, WHEN I WAS WITH THE POLICE DEPARTMENT, AND I SAW HER LEADERSHIP POTENTIAL THEN, AND AS WE WENT THROUGH COVID, SHE TOOK A SIGNIFICANT ROLE IN THAT. AND SO THANKS, STEPHANIE, FOR YOUR ROLE, AND I LOOK FORWARD TO OUR CONTINUED WORK TOGETHER. ALL RIGHT. ON MARCH 28TH, YOUR WACO POLICE AND FIRE DEPARTMENTS FACED OFF FOR THE THIRD ANNUAL GUNS VERSUS HOSES. BASKETBALL GAME DONATIONS. BENEFIT SPECIAL OLYMPICS TEXAS. AND THEY SAY THIRD TIME'S THE CHARM. WACO FIRE HAS WON THE TROPHY THE PAST TWO YEARS. AND THIS YEAR I'M HERE TO TELL YOU THAT THEY HAVE WON IT AGAIN. THREE TIME GUNS AND HOSES CHAMPS GOES TO THE WACO FIRE DEPARTMENT. CONGRATULATIONS TO CHIEF FERGUSON. AND CHIEF VICTORIAN WAS EMBARRASSED, SO SHE DIDN'T COME. I'M JUST KIDDING. SHE'S TRAVELING ON BEHALF OF THE CITY. 
          SO THANKS TO YOU ALL FOR FOR SUPPORTING THE CHARITY THERE. WE APPRECIATE THAT. IT HELPS TO HAVE THOSE BASKETBALL HOOPS HOOKED TO THE BACK OF THOSE FIRE ENGINES. THAT'S RIGHT. 
          YEAH, A LOT OF PRACTICE. DO YOU THINK I KNOW THAT WE'RE YOU KNOW, WE'RE ALWAYS RECRUITING THE BEST AND BRIGHTEST TO SERVE ON THE FRONT LINES WITH OUR WITH OUR PUBLIC SAFETY, BOTH WITH FIRE AND POLICE. BUT YOU WOULD THINK MAYBE POLICE START PUTTING A PREMIUM ON PRIOR ATHLETIC PROWESS. YEAH, MAYBE SOME SOME N I L YEAH, YEAH, YEAH. COULD THEY START A FUND? YOU MIGHT NEED A LITTLE N I L WHAT'S THE RULE ON LIKE RINGER, THAT'S WHAT. YEAH. I MEAN, CAN YOU BE DEPUTIZED FOR A DAY TO BE A POLICE OFFICER? PD TO DO THAT THAN FIRES. YEAH. ALL RIGHT. THERE ARE 17 RESOLUTIONS ON TONIGHT'S AGENDA. I'LL HIGHLIGHT A FEW ITEMS. ITEMS 2026, 187 AND 188 PROVIDE AN UPDATE TO THE OPERATION OF THE PUBLIC IMPROVEMENT DISTRICT NUMBER ONE, WHICH CURRENTLY OPERATES AS IT HAS SINCE 1988 WITH THE STATUTORILY AUTHORIZED ADVISORY BOARD. THE CURRENT BOARD CONSISTS OF 26 MEMBERS AND IS CONSISTENT DIFFICULTY REACHING A QUORUM. THE APPROACH PROVIDED ON TONIGHT'S AGENDA WAS PRESENTED AND DISCUSSED AT THE MARCH 24TH, 2026 BOARDS AND COMMISSIONS MEETING. UNDER ITEM 187. STAFF RECOMMENDS THE DISSOLUTION OF THE EXISTING PIT ADVISORY BOARD AUTHORIZING THE CREATION OF A SMALLER, MORE FLEXIBLE ADVISORY COMMITTEE COMPOSED OF NINE MEMBERS REPRESENTING A CROSS-SECTION OF THE STAKEHOLDERS. THIS APPROACH IS IN ALIGNMENT WITH PEER TEXAS CITIES AND IS INTENDED TO SIMPLIFY GOVERNANCE AND ENHANCE THE EFFECTIVENESS OF STAKEHOLDER INPUT TO THE PYD. 
          [00:05:05]
ITEM 188 IS BROUGHT CONCURRENTLY AND AUTHORIZES A CONTRACT WITH CITY CENTER WACO FOR JUST UNDER $160,000 FOR THE ADMINISTRATION OF THE PYD IN FY 26, THE CREATION OF THE SERVICE AND ASSESSMENT PLAN AND THE APPOINTMENT OF MEMBERS TO THE ADVISORY COMMITTEE. AND FINALLY, AT A FUTURE MEETING, STAFF WILL BRING AN AMENDMENT TO THE BOARDS AND COMMISSIONS POLICY TO ALIGN THE POLICY WITH THESE CHANGES TO THE PYD STATUTORY ADVISORY BOARD AND THE ADVISORY COMMITTEE. THERE WAS ONE OBSERVATION I HAD ON THIS CITY MANAGER HOLE, AND THAT WAS AGREED WITH EVERYTHING, BECAUSE WE'RE HAVING A HARD TIME GETTING THE GETTING A QUORUM AT THESE MEETINGS. SO WE'RE KIND OF SHRINKING IT DOWN FROM 27 OR 28 DOWN TO NINE, WHICH I THINK IS WHAT OUR PEER CITIES HAVE DONE IN SIMILAR SITUATIONS. THE AND THEN WE'RE KIND OF OUTSOURCING SOME OF THE MANAGEMENT OF THIS TO OUR CITY CENTER GROUP. THE ONE PART THAT MY UNDERSTANDING WAS AS WE RECONSTITUTE THE BOARD FROM 28 TO 9, I THINK, IS THAT CITY COUNCIL WOULD HAVE LAST LOOK AFTER AFTER THE THE CITY CENTER KIND OF NOMINATES THOSE NINE OR RECOMMENDS THOSE NINE. SO IF I COULD MAKE ONE SUGGEST ONE CHANGE THAT FOR TONIGHT'S MEETING, I GUESS IT WOULD BE THAT I THINK IT'S AS SIMPLE AS PUTTING SUBJECT TO COUNCIL APPROVAL AFTER THE NINE MEMBERS ARE NOMINATED. OKAY, WE'LL GET YOU SOME MOTION LANGUAGE AROUND THAT READY FOR YOU. THAT'S ALL I HAD ON THAT. ALL RIGHT. ITEM 2026 197 APPROVES AN UPDATED DEVELOPMENT AGREEMENT BETWEEN THE CITY OF WACO AND MISSION WACO. MISSION WORLD. THE CITY OF WACO IS SUPPORTING MISSION WACO'S CREEKSIDE COMMUNITY VILLAGE, A 68 ACRE PERMANENT SUPPORTIVE HOUSING PROJECT ON SOUTH UNIVERSITY PARK DRIVE IN THE ETJ DESIGNED FOR PEOPLE EXITING HOMELESSNESS. MODELED AFTER AUSTIN'S COMMUNITY FIRST VILLAGE, THE DEVELOPMENT WILL INCLUDE 168 STUDIOS, 122 MICRO HOMES, SIX PARK MODEL HOMES AND 50 RV PADS WITH A PORTION RESERVED FOR NOT FORMERLY HOMELESS RESIDENTS TO FOSTER A STABLE COMMUNITY. ORIGINALLY FUNDED WITH $1 MILLION IN ARPA FUNDS FOR LAND ACQUISITION IN 2023, CITY STAFF IS RECOMMENDING AN ADDITIONAL PARTICIPATION OF A LITTLE OVER $900,000, CONSISTING OF MONEY FOR WATER INFRASTRUCTURE IMPROVEMENTS THAT EXCEED WHAT IS REQUIRED TO SERVE THE DEVELOPMENT, PROVIDE FIRE PROTECTION AND UPGRADE THE CITY'S SYSTEM IN THE AREA AND FOR FUTURE LOOPED WATER SYSTEM, AND ALSO $195,000 FOR A VETERANS HOUSING PLAN TARGETING UP TO 20 UNITS. ADDITIONALLY, THE WACO TRANSIT TEAM HAS BEEN WORKING WITH MISSION WACO CREEKSIDE TEAM AND WILL ADD A STOP FOR THE CREEKSIDE DEVELOPMENT TO THE LASALLE SHUTTLE SOUTH. THAT WAS ONE THAT I WAS GOING TO PICK OUT TO. CITY MANAGER HOLT, I WANT TO COMMEND YOU AND STAFF FOR COMING UP WITH A SOLUTION HERE, BECAUSE THIS HELPS IN OUR OVERALL HOUSING PROGRAM. I KNOW WE TALKED ABOUT THE BIG 2000 UNIT DEVELOPMENTS LIKE WESTLAKE AND RIVERWAY, BUT THESE ARE AS IMPORTANT, THESE AFFORDABLE HOUSING. AND SOME OF THIS IS FOR THE IN-HOUSE 200 UNITS. AND WE USED A MILLION OF OUR ARPA, WHICH IS FEDERAL FUNDING TO TO GET THIS THING GOING WITH A GREAT GROUP. CALLAWAY AND THAT GROUP ARE FANTASTIC. GETTING THIS THING TRACKED OUT THERE, GIVING US SOME TRACTION. AND SO WE'RE COMING BACK TO REALLY KIND OF UPSIZE OUR WATER SYSTEM, WHICH I THINK WE WERE PROBABLY GOING TO HAVE TO DO OUT IN THAT TERRITORY ANYWAY. AND I LIKE THE SOLUTION YOU CAME UP WITH ON THE MILITARY HOUSING FOR 20 UNITS THERE. I THOUGHT THAT WAS BRILLIANT. AND THINKING OF OUR VETERANS IN THAT IN THAT CASE, SO WELL DONE ALL THE WAY AROUND ON THIS TINY HOME INFRASTRUCTURE. I'LL JUST ADD THAT I'M EXCITED TO CONTINUE PARTNERING ON THIS PROJECT SPECIFICALLY. AND I THINK THAT, YOU KNOW, MONEY WE SPEND THERE IS ALWAYS GOING TO BE MONEY WELL SPENT. WHEN YOU LOOK AT THE MONEY THAT WE SPEND ON AN ANNUAL BASIS FROM A CITY SERVICE PERSPECTIVE FOR OUR UNHOUSED COMMUNITY, WHEN THEY'RE ON THE STREET, PUTTING DOLLARS TOWARDS GIVING THEM HOUSING OPPORTUNITIES AS WELL AS, YOU KNOW, PROVIDING SAFE AND STABLE COMMUNITY, LEADING TO A GREATER INVOLVEMENT IN OUR IN OUR CITY AND IN THE COMMUNITIES THAT THEY INHABIT, I THINK PAYS DIVIDENDS OVER AND OVER AGAIN. SO I'M REALLY EXCITED THAT WE'RE CONTINUING TO PARTNER ON THIS. AND JUST WHILE WE'RE ON THE SUBJECT WITH MISSION WACO, WHO IS DOING THIS QUICK, JUST, I GUESS, SHOUT OUT, I DON'T KNOW, FOR SUNDAY WAS FOUNDER OF MISSION WACO, JIMMY DOYLE'S LAST SUNDAY, PREACHING AT CHURCH UNDER THE BRIDGE. SO THAT WAS A BIG DEAL. AND IT'S GREAT THAT WE'RE SORT OF RUBBER STAMPING THIS IN SUCH QUICK SUCCESSION TO THAT TO CONTINUE THE PARTNERSHIP WE'VE HAD WITH THEM FOR A COUPLE OF DECADES NOW. YEAH, I'LL JUST ADD MY VOICE TO THE CHORUS HERE. I THINK THAT MISSION WACO HAS PROVEN ITSELF TO BE A TRUSTED PARTNER IN OUR COMMUNITY. I WAS JUST SPEAKING WITH TRUSTEE JOSH BLAKE THIS MORNING WHO WHO 
          [00:10:06]
SERVES ON THEIR BOARD AS WELL. AND HE, HE AND I WERE BOTH CONCURRING THAT IT IS IT IS SUCH A WELL TRUSTED NONPROFIT AND THAT THOSE DOLLARS ARE GOING TO BE USED FOR THE PURPOSE INTENDED, WHICH IS HELPING WITH OUR HOUSING SITUATION, SERVING OUR VETERANS, SERVING OUR HOMELESS. AND SO I'M GRATEFUL FOR OUR CITY MANAGEMENT TEAM AND OUR COUNCIL AND SUPPORTING THIS. YEAH, IT'S IT'S SAD TO SEE JIMMY STEP DOWN FROM THAT ROLE. AS COUNCIL MEMBER, EWING SAID, MY WIFE WAS BAPTIZED OUT THERE BY HIM AT AN EASTER SUNDAY SERVICE ABOUT 17 YEARS AGO, AND THAT WAS A SPECIAL MOMENT FOR US, ALWAYS A REAL TRANSFORMATIVE TIME OUT IN THE MIDDLE IN DISTRICT FIVE, BUT JUST A REALLY COOL SERVICE. AND HE'S BEEN AN AMAZING SERVANT OF OUR COMMUNITY. SO GRATEFUL FOR THE LEGACY. GREAT. I THINK INTERNALLY, SOME OF OUR DEPARTMENTS WORKING ON THAT PROJECT WERE HOUSING, INFRASTRUCTURE, SERVICES AND LEGAL SERVICES AS WELL. REALLY HELPED BRING US TOGETHER ON ON THAT PROJECT. SO A LOT OF APPRECIATION TO OUR STAFF ON THAT AS WELL. THERE ARE FIVE ORDINANCES ON INDIVIDUAL CONSIDERATION ITEM 2026. 201 CONSIDERS AMENDMENTS TO WACO SMOKING REGULATIONS TO PROVIDE DEFINITIONS OF A CIGAR LOUNGE AND CIGAR BAR, AND TO AMEND EXCEPTIONS TO INCLUDE CIGAR BARS AND TO PROVIDE A VERIFICATION PROCESS. COUNCIL WILL REMEMBER THIS PROPOSAL WAS PRESENTED IN AN INFORMAL REPORT AT THE MARCH 17TH MEETING. ITEM 2026. 202 CONSIDERS AMENDMENT TO THE BUILDING STANDARDS COMMISSION TO ALLOW FOR THE APPOINTMENT OF UP TO EIGHT ALTERNATE MEMBERS. THE APPOINTMENT OF ALTERNATES IS AUTHORIZED UNDER THE LOCAL GOVERNMENT CODE AND THIS CHANGE WILL IMPROVE THE BUILDING STANDARDS COMMISSION'S ABILITY TO MEET, QUORUM AND ENHANCE CITY SERVICES TO RESIDENTS. THIS APPROACH WAS PRESENTED TO COUNCIL AT THE MARCH 3RD SPECIAL CITY COUNCIL MEETING. THE REMAINING THREE ORDINANCES ARE PRESENTED ON SECOND READING AND IF THERE ARE NO QUESTIONS THAT WILL END THE MANAGER'S REPORT. ANY QUESTIONS FOR CITY MANAGER HOLT ON THE AGENDA TODAY? WITH THAT, WE WILL MOVE TO THE CONSENT AGENDA. THE CONSENT AGENDA INCLUDES 2020 6-1 84 AND RESOLUTION 2020 6-1 85 THROUGH RESOLUTION 2020 6-2 HUNDRED. ARE THERE ITEMS THE COUNCIL WOULD LIKE TO REMOVE FROM THE CONSENT AGENDA FOR SEPARATE VOTE? OKAY, WE WILL CONSENT AGENDA THEN WILL INCLUDE 2020 6-1 84 AND RESOLUTION 2020 6-1 85 THROUGH RESOLUTION 2020 6-2 HUNDRED. WE WILL AMEND 188. I THINK THE AMENDMENT IS SIMPLE ENOUGH TO GO AHEAD AND APPROVE WITHIN THE CONSENT AGENDA WITH A SLIGHT CONDITIONAL MODIFICATION. SO WE'LL JUST KEEP IT ALL TOGETHER. 
          THE NEXT ITEM ON THE AGENDA IS WORK SESSION ITEMS 2020 6-1 79 THROUGH 2020 6-1 81. CITY MANAGER HOLT, WOULD YOU PLEASE INTRODUCE THE FIRST WORK SESSION, SIR? MAYOR AND COUNCIL OUR FIRST WORK SESSION PRESENTATION. 179 I'M PLEASED TO WELCOME WENDY ELLIS AND HAYLEY O'CONNELL TO PRESENT AN UPDATE ON THE UNITED WAY CHILD WELL-BEING REPORT AND COMMUNITY ACTION PLAN RESULTS. I'M EXCITED FOR YOU TO HEAR THE UPDATE ON THIS IMPORTANT WORK IN OUR COMMUNITY. GOOD AFTERNOON, MAYOR AND COUNCIL. THANK YOU SO MUCH FOR THE OPPORTUNITY TO COME AND SHARE THIS INFORMATION WITH YOU. AS CITY MANAGER SAID, MY NAME IS WENDY ELLIS AND I'M THE CEO FOR UNITED WAY OF WACO, MCLENNAN COUNTY. AND I'M HAYLEY O'CONNELL, DIRECTOR OF IMPACT AND ENGAGEMENT AT UNITED WAY. AND SO MANY OF YOU MAY RECALL, SEVERAL YEARS AGO, WE STARTED THE MCLENNAN COUNTY CHILD WELL-BEING MOVEMENT. AND IT'S REALLY IMPORTANT TO US TO BE ACCOUNTABLE TO THE COMMUNITY AND MAKE SURE THAT EVERYONE IS AWARE THAT THE WORK THAT WAS PUT INTO THAT PLAN IS STILL ONGOING AND BEING ACCOMPLISHED. 
          AND SO WE WANTED TO SHARE A LITTLE BIT ABOUT THAT WITH YOU TODAY, JUST TO LEVEL SET FOR EVERYONE HERE IN THE ROOM WHO MAY NOT BE FAMILIAR WITH UNITED WAY, WE ARE A LOCAL, LOCAL UNITED WAY ORGANIZATION THAT'S BEEN WORKING IN MCLENNAN COUNTY FOR JUST OVER 100 YEARS. AND IN THAT TIME, WE'VE BEEN ABLE TO PUT OVER $100 MILLION TO WORK IN THE COMMUNITY THROUGH THE NON-PROFITS THAT WE HELP SUPPORT. WE ARE GOVERNED BY A LOCAL VOLUNTEER BOARD OF DIRECTORS, WHICH FOCUSES ON KEEPING THE VOICE OF THE COMMUNITY AND THEIR NEEDS AT THE FOREFRONT OF OUR DECISION MAKING. OUR MISSION IS SIMPLE. WE ARE HERE TO HELP OUR NEIGHBORS THRIVE, AND WE PUT SPECIAL EMPHASIS ON CHILDREN AND FAMILIES. AS WE DO THAT, WE FOCUS ON THE THINGS PARENTS WORRY ABOUT SO THAT THEIR CHILDREN DON'T HAVE TO. WE LOOK AT HEALTHY COMMUNITY. COMMUNITY RESILIENCY, YOUTH OPPORTUNITIES, AND FINANCIAL STABILITY. WE ARE PRIMARILY KNOWN FOR OUR ROLE AS A FUNDER IN THE COMMUNITY. WE ARE A GRANTMAKING ENTITY. WE GIVE OUT GRANTS OVER A TWO YEAR GRANT CYCLE TO LOCAL NONPROFITS SERVING MCLENNAN COUNTY RESIDENTS. BUT WE ALSO CONVENE LOCAL NONPROFITS, GOVERNMENT AGENCIES, FAITH COMMUNITIES TO 
          [00:15:01]
COLLABORATE AROUND SOLUTIONS TO CHALLENGES FACING FAMILIES. SO WE OPERATE NOT JUST AS A FUNDER, BUT A CONVENER AND COLLABORATOR, AND WE ALSO CONNECT PEOPLE TO RESOURCES IN TIMES OF NEED. WE REALLY HAVE TRIED TO POSITION OURSELVES AS AN ORGANIZATION THAT RESIDENTS IN OUR COMMUNITY CAN COME TO. IF THEY ARE LOOKING FOR RESOURCES AND WANT INFORMATION ABOUT PROGRAMS AND SERVICES AVAILABLE TO HELP THEM, AND TALKS ABOUT THOSE, THE WORK THAT WE DO, IT'S IMPORTANT TO KIND OF UNDERSTAND HOW WE MEET THOSE LOCAL NEEDS. 98% OF DONATIONS THAT COME INTO UNITED WAY OF WACO, MCLENNAN COUNTY, STAY HERE AND GO TO WORK IN OUR COMMUNITY THROUGH THE PROGRAMMATIC WORK WE DO AND THE GRANTS THAT WE FUND TO OUR NETWORK OF DESIGNATED AGENCIES, WE PRIMARILY RAISE THOSE DOLLARS THROUGH WORKPLACE CAMPAIGNS. AND SO THAT IS A LOT OF SMALL FIVE, TEN, 15, $20 DONATIONS FROM PAYROLL DEDUCTIONS COMING TOGETHER. AND THE COLLECTIVE IMPACT OF THOSE DOLLARS IS WHAT ALLOWS US TO DO THE WORK THAT WE DO IN OUR COMMUNITY. AND WHAT I THINK IS REALLY UNIQUE ABOUT UNITED WAY AND THE WAY WE'RE STRUCTURED IS THAT WE FIND THAT A LOT OF OUR DONORS, AT ONE POINT IN TIME IN THEIR LIFE, HAVE NEEDED THE SERVICES OF ONE OF THE NONPROFITS THAT WE HELP TO SUPPORT. AND SO BECAUSE THOSE ORGANIZATIONS WERE THERE FOR THEM IN THEIR TIME OF NEED, WHEN THEY GET TO A POINT IN THEIR LIFE WHERE THEY'RE ABLE TO GIVE BACK, THEY CHOOSE TO DO THAT THROUGH UNITED WAY BECAUSE THEY FELT THAT IMPACT PERSONALLY IN THEIR LIVES. AND SO THAT'S SOMETHING THAT WE ARE REALLY PROUD OF AND HOW HOW WE ARE FUNDED AND HOW WE PUT THOSE DOLLARS TO WORK. I WANT TO HIGHLIGHT ABOUT THAT 98%. I WANT TO MAKE SURE EVERYONE UNDERSTANDS, YOU KNOW, UNITED WAY WORLDWIDE IS A GLOBAL ORGANIZATION, BUT WE ARE STRUCTURED THROUGH LOCAL CHAPTERS. AND SO THE DOLLARS THAT ARE COLLECTED HERE STAY HERE. WE PAY A 1.5% MEMBERSHIP FEE TO UNITED WAY WORLDWIDE, AND THEN WE PAY ANOTHER HALF PERCENT MEMBERSHIP FEE TO UNITED WAY'S OF TEXAS FOR THE WORK THAT THEY DO ON A STATE AND REGIONAL LEVEL FOR US. AND THE REST OF THE DOLLARS GO TO WORK HERE IN MCLENNAN COUNTY. WHEN WE TALK ABOUT THE LOCAL NEED, THIS IS WHAT WE'RE FOCUSED ON. 17% OF FAMILIES IN MCLENNAN COUNTY ARE LIVING BELOW THE FEDERAL POVERTY LIMIT, AND 26% OF OUR POPULATION IN THE COUNTY LIVES ABOVE THE POVERTY LEVEL. THEY HAVE JOBS. THEY'RE MAKING THE BEST DECISIONS THEY CAN WITH THE RESOURCES THAT THEY HAVE AVAILABLE. THEY'RE STILL STRUGGLING TO MEET THEIR FAMILY'S BASIC NEEDS, SO THEY ARE NOT BRINGING IN ENOUGH MONEY TO MEET THE TRUE COST OF LIVING IN MCLENNAN COUNTY. THAT 26% OF THE POPULATION IS WHAT WE REFER TO AS THE ALICE POPULATION THROUGH UNITED WAY CIRCLES, AND ALICE STANDS FOR ASSET LIMITED, INCOME CONSTRAINED, EMPLOYED. THEY'RE MAKING THE BEST DECISIONS THEY CAN. THEY'RE WORKING HARD, AND OUR NETWORK OF NON-PROFITS ARE DESIGNED TO HELP SUPPORT THEM AND HOPEFULLY MOVE THEM FROM SURVIVING TO THRIVING. SO WENDY MENTIONED THAT WE FOCUS ON THE THINGS THAT PARENTS WORRY ABOUT SO THAT THEIR CHILDREN DON'T HAVE TO. AND, YOU KNOW, AS AN ORGANIZATION, WE BELIEVE THAT IT'S ESSENTIAL THAT WE ARE RESPONSIVE TO THE EMERGING AND URGENT NEEDS OF TODAY THAT FAMILIES ARE EXPERIENCING. BUT REALLY, OUR NORTH STAR AS AN ORGANIZATION IS THE INVESTMENT THAT WE MAKE BEFORE WE EVEN GET TO THAT POINT, WHICH IS THE INVESTMENT WE MAKE IN OUR COMMUNITIES. YOUNGEST RESIDENTS. AND SO MANY OF YOU MIGHT HAVE ATTENDED THE CHAMBER'S MOST RECENT TWO ECONOMIC OUTLOOK LUNCHEONS, WHERE DOCTOR RAY PERRYMAN, HE ATTENDED BOTH AND KIND OF GAVE US A LOOK AT WHERE WE ARE AS A NATION AND AS A STATE ECONOMICALLY. AND AT BOTH OF THOSE EVENTS, HE CITED THAT THE GREATEST INVESTMENT WE CAN MAKE INTO OUR FUTURE ECONOMY IS THE INVESTMENT WE MAKE IN EARLY CHILDHOOD EDUCATION. AND SO THESE ARE SOME NUMBERS THAT HE HAS SINCE RELEASED IN A FOCUS REPORT ON EARLY CHILDHOOD, BUT REALLY WANT TO CALL YOUR ATTENTION TO ON THE FAR RIGHT HAND SIDE OF THE SCREEN THAT HERE LOCALLY FOR LOCAL GOVERNMENTS IN TEXAS, FOR EVERY DOLLAR INVESTED IN EARLY CHILDHOOD EDUCATION, WE SEE A $4.61 INCREASE IN TAX REVENUE AND REDUCE SOCIAL COSTS. AND SO WE ARE CALLING OURSELVES THE MCLENNAN COUNTY CHILD WELL-BEING MOVEMENT BECAUSE LIKE I SAID, CHILDREN 0 TO 5 REALLY ARE OUR NORTH STAR. BUT IT REALLY IS A TWO GENERATIONAL, HOLISTIC APPROACH TO CHILD WELL-BEING, WHICH ULTIMATELY BRINGS ABOUT TRANSFORMATION FOR THE FAMILY. AND SO FOR ANY OF YOU WHO AREN'T AS FAMILIAR WITH THIS WORK, THIS IS JUST KIND OF A LOOK AT WHERE WE'VE BEEN AND WHERE WE'RE GOING. WE RELEASED A QUALITY OF LIFE STUDY FOR CHILDREN IN OUR COMMUNITY BACK IN 2021, AND THEN WORKED WITH RESIDENTS OF OUR LOCAL COMMUNITY TO SHARE WITH US WHAT THEIR PRIORITIES WERE, WHAT VISION THEY HAD, WHAT STRATEGIES THEY WANTED TO SEE COME TO PASS, TO ENSURE THAT THEIR FAMILIES AND CHILDREN CAN THRIVE. AND SINCE THEN, WE HAVE LAUNCHED SEVERAL WORK GROUPS. WE HAVE ESTABLISHED SOME REALLY VALUABLE PARTNERSHIPS WITH CITY DEPARTMENTS THAT WE'LL TALK ABOUT IN A LITTLE BIT. AND WHERE WE'RE AT RIGHT NOW IS KIND OF A REFLECTION AND RECALIBRATION PHASE WHERE WE ARE REVIEWING THE SUCCESS OF THE INITIATIVE SO FAR, LOOKING AT EVERY SINGLE ACTION STEP IN THE PLAN TO FIGURE OUT WHERE THERE STILL GAPS AND WHERE DO THE WORK GROUPS NEED TO GO NEXT. SO AS A RESULT OF THE CHILD 
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WELL-BEING MOVEMENT, WE ARE SEEING SOME POSITIVE RESULTS WHEN WE LOOK AT THE PROGRAMMATIC RESULTS. AS HAYLEY MENTIONED, WE'VE HAD FOUR WORK GROUPS THAT HAVE LAUNCHED OVER THE LAST TWO YEARS. THEY'VE BEEN MEETING EVERY OTHER MONTH, AND WE'VE HAD OVER 60 PLUS LOCAL SERVICE, GOVERNMENT, FAITH COMMUNITY ORGANIZATIONS THAT HAVE BEEN INVOLVED IN THOSE BI MONTHLY MEETINGS. AND WHAT IS WHAT WE'RE REALLY PROUD OF THERE IS THE SUSTAINED EFFORT THAT'S BEEN PUT FORTH AND THE ADDITION OF PARTNERS. WE CONTINUE TO ADD PARTNERS TO THIS WORK KIND OF ON A MONTHLY BASIS, SEVERAL HERE IN THE AUDIENCE WITH US TODAY. AND THOSE PARTNERS REPRESENT OUR DESIGNATED AGENCIES, OUR NONPROFITS IN THE COMMUNITY, AS WELL AS GOVERNMENT ORGANIZATIONS, FAITH COMMUNITY AND BUSINESS LEADERS. SO AS I MENTIONED A SECOND AGO, WE'RE KIND OF IN A RECALIBRATION STAGE. AND SO OVER THE LAST FEW MONTHS, WE AND OUR WORK GROUP LEADERSHIP TEAM HAVE BEEN REVIEWING OUR COMMUNITY ACTION PLAN. LIKE I MENTIONED, IT WAS RELEASED IN 2022. SO WE'RE KIND OF LOOKING AT 2026. HERE WE ARE GOING ACTION STEP BY ACTION STEP TO KIND OF TAKE INVENTORY OF ANY LOCAL EFFORTS AND INITIATIVES ACROSS THE COUNTY THAT ARE ADDRESSING ANY OF THE STEPS IN THE PLAN, WHETHER THAT BE DIRECTLY WORK GROUP PROJECTS RELATED TO THE, THE MCLENNAN COUNTY CHILD WELL-BEING MOVEMENT OR SOMETHING THAT ANOTHER ORGANIZATION IN TOWN HAS ADDRESSED. AND FROM OUR INITIAL REVIEW, WE ARE SEEING THAT OF THE 112 TOTAL ACTION STEPS, THERE'S ONLY 15 OF THEM. 
          TO OUR KNOWLEDGE, THAT NOBODY'S WORKING ON. THEY HAVE NOT BEEN ADDRESSED IN ANY WAY, AND THE REST OF THEM HAVE EITHER BEEN FULLY ADDRESSED AND MET OR PARTIALLY ADDRESSED. AND MAYBE THERE'S STILL A LITTLE BIT OF WORK LEFT TO BE DONE. BUT WE ARE REALLY PROUD OF THIS AND WANT THE COMMUNITY AND WANT OUR CITY'S LEADERSHIP TO KNOW AND SEE THE GREAT WORK THAT HAS HAPPENED IN THE PROGRESS THAT'S BEEN MADE OVER THE LAST FOUR YEARS. IT IS IMPORTANT TO POINT OUT THAT THAT WORK IS BEING DONE BY A NETWORK OF ORGANIZATIONS. THAT'S NOT ALL THE WORK OF UNITED WAY, BUT WHAT WE'RE TRYING TO DO IS ACCOUNT FOR AND HELP ORGANIZE THAT EFFORT SO THAT WE ARE EFFICIENT AND MAXIMIZING THE USE OF THE RESOURCES THAT WE HAVE AVAILABLE TO US. SO IN ADDITION TO KIND OF FACILITATING THE CHILD WELL-BEING MOVEMENT, AS HAYLEY MENTIONED EARLIER, WE ARE A FUNDER AND WE RECENTLY AWARDED A TWO YEAR CYCLE OF GRANTS, BUT THESE NUMBERS ARE FROM THE CYCLE. BEFORE THAT, THESE ARE THE NUMBERS THAT WERE PROVIDED TO US BY THE NONPROFITS THAT WERE FUNDED IN THAT GRANT CYCLE. 
          AS TO THE NUMBER OF INDIVIDUALS THAT WERE SERVED, HAD AN IMPACT AND OR MADE LIFE CHANGES AS A RESULT OF THE PROGRAMS THAT WE HELPED SUPPORT THROUGH OUR GRANTS. SO WE'RE REALLY PROUD OF THE IMPACT THAT THE NONPROFITS WE HELP SUPPORT HAVE ON THE MEMBERS OF OUR COMMUNITY. 
          SO NOW I WANT TO HIGHLIGHT A FEW OF THE INCREDIBLY VALUABLE PARTNERSHIPS THAT WE HAVE BUILT WITH SPECIFIC DEPARTMENTS IN THE CITY OF WACO OVER THE LAST FEW YEARS. ONE RECENT DEVELOPMENT IS THAT WE HAVE ACQUIRED THE DOLLY PARTON IMAGINATION LIBRARY PROGRAM. IT WAS A SEPARATE 500 1C3 NONPROFIT FOR THE LAST FIVE YEARS, AND THE COUPLE THAT BROUGHT IT TO WACO WAS LOOKING TO TRANSITION IT OVER TO A LOCAL INSTITUTION. AND THEY APPROACHED US. AND SO IT'S NOW BEING RUN AS A PROGRAM OF UNITED WAY. AND IF YOU'RE NOT FAMILIAR WITH IT, IT'S A PROGRAM WHERE FAMILIES OF ELIGIBLE ZIP CODES WITH CHILDREN 0 TO 5 IN THE HOME CAN SIGN UP AND THEIR CHILD WILL RECEIVE A FREE BOOK MAILED TO THEIR HOME EVERY SINGLE MONTH. AND WE'RE REALLY EXCITED BECAUSE IN THE NEXT COUPLE OF MONTHS, FAMILIES ARE GOING TO HAVE THE OPTION TO SELECT A BILINGUAL OPTION WHERE EVERY SINGLE BOOK THEY RECEIVE WILL BE IN BOTH ENGLISH AND SPANISH. AND WE'RE ESPECIALLY GRATEFUL TO THE WACO MCLENNAN COUNTY LIBRARY SYSTEM. THEY HAVE HELPED US APPLY FOR A GRANT AND RECEIVE SOME STATE DOLLARS THAT WE'RE ABLE TO DRAW DOWN, TO COVER 50% OF THE COSTS OF RUNNING THE PROGRAM, WHICH MEANS WE'RE GOING TO BE ABLE TO EXPAND ZIP CODE ELIGIBILITY EXPONENTIALLY. AND WE PLAN TO ANNOUNCE SOME NEW ZIP CODES IN THE COMING MONTHS. WE ALSO HAVE FOUND AN INCREDIBLY VALUABLE PARTNERSHIP WITH OUR WICKHAM MCLENNAN COUNTY PUBLIC HEALTH DISTRICT, SPECIFICALLY UNDER THE LEADERSHIP OF STEPHANIE ALVEY AND DANA CARPENTER. 
          THEY'VE BECOME SOME OF OUR MOST VALUABLE PARTNERS AS THEY WERE UNDERTAKING THEIR COMMUNITY HEALTH IMPROVEMENT PLAN EFFORTS. THEY CAME TO US KNOWING THAT WE WERE CONVENING PARTNERS IN OUR HEALTH WORK GROUP, AND IT BECAME CLEAR THAT THE LOCAL PARTNERS THAT THEY WOULD HAVE TO CONVENE FOR THAT EFFORT WERE THE SAME ONES WE WERE ALREADY CONVENING. AND SO WE THOUGHT, LET'S WORK SMARTER, NOT HARDER. AND WE'VE BEEN, QUOTE UNQUOTE, SHARING OUR HEALTH WORK GROUP AND USING IT AS A VESSEL TO, RATHER THAN CONVENE PARTNERS IN ADDITIONAL MEETINGS AND DUPLICATE ANY EFFORTS, WE'VE BEEN ABLE TO KIND OF KILL TWO BIRDS WITH ONE STONE. AND NOW WHERE WE'RE AT NOW THAT THE CHIP IS COMPLETE AND WE HAVE OUR COMMUNITY ACTION PLAN, WE'VE BEEN WORKING IN LOCKSTEP WITH THEM TO CROSS-REFERENCE OUR DOCUMENTS AND MAKE SURE THAT WE ARE ADDRESSING STRATEGIES THAT ARE COMPLIMENTARY OF BOTH AGENCIES AND FIGURING OUT HOW THE WORKGROUP CAN CONTINUE THAT WORK FORWARD IN THE MOST EFFICIENT WAY POSSIBLE. AND WE ALSO HAVE BEEN PARTNERING OVER THE LAST FEW YEARS WITH THE 
          [00:25:01]
CITY OF WACO'S HOUSING AND COMMUNITY DEVELOPMENT TEAM, UNDER THE LEADERSHIP OF GALEN PRICE AND JOSH CABALLERO. THEY HAVE BEEN INVOLVED IN THIS WORK FROM THE BEGINNING AND HAVE ACTUALLY UTILIZED OUR COMMUNITY ACTION PLAN AS A REFERENCE TOOL, WHICH WAS REALLY ITS ORIGINAL INTENT THAT IT WOULD BE USED TO INFORM CITY INITIATIVES AND THE INITIATIVES OF OTHER NONPROFITS IN TOWN. AND AS THE CITY'S HOUSING STRATEGIC PLAN WAS BEING PUT TOGETHER, THEY TOOK GREAT ATTENTION TO OUR COMMUNITY ACTION PLAN TO MAKE SURE THAT ANY RESIDENT PRIORITIES IN THERE WERE CARRIED FORTH INTO THE CITY'S STRATEGIC EFFORTS. AND SO THERE'S SEVERAL STRATEGIES IN OUR PLAN ABOUT FINANCIAL EDUCATION. AND SO WE'VE BEEN SUPPORTING THEIR EFFORTS TO EXPLORE THE POSSIBILITY OF BRINGING A FINANCIAL EMPOWERMENT CENTER TO THE COMMUNITY. AND WE WERE ABLE TO KIND OF TAP INTO OUR UNITED WAY NETWORK OF CAMPAIGN COMPANIES AND BUSINESSES, AND WE HELPED CONVENE SOME LOCAL FINANCIAL INSTITUTIONS TO COME LEARN ABOUT THAT POSSIBILITY. AND THEN WE'VE BEEN PARTICIPATING IN THE NEIGHBORHOOD REVITALIZATION TASK FORCE OVER THE LAST COUPLE OF YEARS, WHICH IS A STRATEGY THAT CAME IN RESPONSE TO SOME ACTION STEPS IN OUR PLAN ABOUT ENSURING THAT WE'RE CREATING OPPORTUNITIES FOR RESIDENTS TO BE ABLE TO GIVE INPUT INTO DEVELOPMENT PROJECTS IN THEIR NEIGHBORHOOD. AND SO THAT'S EXACTLY WHAT THE CITY'S HOUSING TEAM DID, IS THEY ESTABLISHED NEIGHBORHOOD SPECIFIC GROUPS TO INFORM THE NEXT STEPS OF OF THE HOUSING DEPARTMENT. AND SO WE'RE REALLY GRATEFUL JUST FOR THE SYNERGY AND THE LIKE MINDEDNESS THAT WE HAVE FOUND IN SO MANY CITY STAFF. AND I'LL JUST ADD TO WHAT HALEY IS SAYING THERE. 
          OVER MY CAREER, I'VE HAD THE OPPORTUNITY TO WORK WITH A NUMBER OF CITY GOVERNMENTS AT DIFFERENT LEVELS AND IN DIFFERENT WAYS, AND I CAN'T TELL YOU ENOUGH ABOUT HOW IMPRESSED I AM WITH THE JUST EFFICIENCY AND EFFECTIVENESS AND WILLINGNESS OF CITY STAFF TO KIND OF WORK TOWARDS COMMON GOALS AND HOW REFRESHING IT IS AND HOW MUCH IT ALLOWS THE COMMUNITY TO ACCOMPLISH BECAUSE OF THEIR GREAT ATTITUDES AND THEIR CAN DO NATURE. SO WE REALLY APPRECIATE MAYOR AND COUNCIL FOR ALLOWING THEM THAT OPPORTUNITY TO REACH OUT AND WORK WITH PARTNERS IN THE COMMUNITY. IT MEANS A LOT. AND SO, AS HALEY HIGHLIGHTED SOME RECENT SUCCESSES, I ALSO WANT TO SHARE WITH YOU SOME EMERGING PROJECTS THAT ARE COMING UP AND MAKE SURE THAT YOU KNOW ABOUT ALL OF THESE. JUST LAST WEEK, WE HOSTED WHAT WE BELIEVE TO BE THE FIRST EVER UNITED WAY DESIGNATED AGENCY SUMMIT. WE HAD 36 OF OUR 50 AGENCIES IN THE ROOM FOR A DAY LONG KIND OF STRATEGIC PLANNING SESSION, PRIMARILY FOCUSED ON HOW DO WE MAKE IT EASIER FOR RESIDENTS TO ACCESS HELP WHEN THEY NEED IT, AND HOW CAN WE AS A NONPROFIT NETWORK, DO A BETTER JOB OF REFERRING CLIENTS TO ONE ANOTHER AND HELPING PROVIDE KIND OF A WARM HANDOFF AND LOOKING AT THOSE REFERRAL PATHWAYS AND HOW TO MAKE SURE THAT WHEN PEOPLE ARE SEEKING HELP FROM ONE ORGANIZATION, IF THERE'S ANOTHER PROGRAM THAT THEY NEED SOME HELP WITH IN LOOKING AT THE HOLISTIC APPROACH THAT THAT ORGANIZATION CAN THEN PASS THEM TO THE NEXT ORGANIZATION THAT WOULD BE ABLE TO HELP THEM SO THEY CAN UTILIZE ALL OF THOSE RESOURCES AT ONCE INSTEAD OF ONE AT A TIME, HOPEFULLY MINIMIZING THE AMOUNT OF TIME THAT THEY NEED HELP AND MAXIMIZING THE RETURN THAT THEY'RE GETTING FOR THE EFFORT THAT THEY'RE PUTTING IN. IT WAS A GREAT SUMMIT AND A KIND OF A STARTING POINT, AND WE WILL CONTINUE THE WORK WITH OUR ORGANIZATIONS ON BUILDING THOSE REFERRAL PATHWAYS. THE OTHER THING THAT WE WANT TO MAKE SURE YOU GUYS ARE AWARE OF IS WE RECENTLY PUBLISHED AN AGENCY RESOURCE GUIDE. IT'S AVAILABLE THROUGH OUR WEBSITE. WE ALSO HAVE HARD COPIES AVAILABLE. AND THIS RESOURCE GUIDE LISTS ALL 50 OF THE DESIGNATED AGENCIES THAT WE WORK WITH. THE UNITED WAY GIVES A BRIEF DESCRIPTION OF EACH AGENCY AND DIRECT CONTACT INFORMATION FOR RESIDENTS WHO MAY BE SEEKING HELP IN A VARIETY OF DIFFERENT AREAS, AND THOSE WILL BE DISTRIBUTED TO THE CITY OF WACO NEIGHBORHOOD ASSOCIATIONS AS WELL. TO MAKE SURE THAT WE'RE GETTING THAT INFORMATION INTO THE HANDS OF THE PEOPLE WHO MAY BE SEEKING HELP. IN ADDITION TO THE RESOURCE GUIDE, WE'VE ALSO RECENTLY PUBLISHED AN AGENCY PHONE BOOK. THIS IS ONE THAT'S DESIGNED FOR INTERNAL USE THROUGH OUR NONPROFIT NETWORK. 
          SO IT HAS SOME DIRECT CONNECT PHONE NUMBERS. AND KIND OF LIKE IF YOU HAVE A CLIENT THAT NEEDS HELP AND YOU KNOW, YOU NEED TO GET THEM TO ANOTHER AGENCY AND JUST INSTEAD OF JUST GIVING THEM A PHONE NUMBER AND KIND OF SENDING THEM ON YOUR WAY, REPRESENTATIVES AT THE AGENCY CAN KIND OF PICK UP THE PHONE AND MAKE A DIRECT CONNECT FOR THEM AND THEN KIND OF DO THAT WARM HANDOFF TO KIND OF HELP SAVE THEM SOME TIME AND SOME EFFORT IN ACCESSING THOSE RESOURCES. SO WE'RE REALLY EXCITED TO BE ABLE TO KIND OF HELP ORGANIZE THE AGENCIES IN THIS WAY. AND WE'RE JUST REALLY PROUD OF THE WORK THAT THEY'RE PUTTING IN TO KIND OF HELP GET EVERYONE CONNECTED AND ON THE SAME PAGE WITH THAT. AND AS PART OF THAT EFFORT AND AS PART OF THE CHILD WELLBEING ACTION PLAN, AS WE'RE REORGANIZING THE WORK GROUPS AND KIND OF MOVING FORWARD WITH THAT, WE'RE ALSO STEPPING OUT ON FAITH BECAUSE THIS IS KIND OF A BIG ONE, AND WE'RE NOT SURE HOW WE'RE GOING TO ACCOMPLISH IT YET, BUT WE'RE GOING TO WE'RE GOING TO FIGURE OUT A WAY WE WANT TO MAP ALL OF THE COMMUNITY WIDE COALITIONS AND INITIATIVES THAT ARE OUT THERE NOW THAT ARE WORKING ON, YOU KNOW, A SUBJECT MATTER SPECIFIC ISSUE, RIGHT? SO THAT IF SOMEBODY COMES AND SAYS, HEY, WE'VE GOT, WE'VE GOT A GREAT IDEA, WE'VE GOT SOME PEOPLE WE WANT TO WORK ON THIS IDEA, WE'LL HAVE KIND OF A CENTRAL REPOSITORY WHERE YOU CAN SAY, 
          [00:30:02]
HEY, THAT'S GREAT. WE'D LOVE TO SEE THAT ACCOMPLISHED IN THE COMMUNITY, BUT GO CHECK WITH UNITED WAY AND CHECK THEIR COALITION AND INITIATIVE MAP AND MAKE SURE THAT SOMEBODY'S NOT ALREADY WORKING ON THAT, BECAUSE MAYBE WE CAN PARTNER YOU AND AGAIN, PUT THOSE RESOURCES TOGETHER INSTEAD OF KIND OF GOING SEPARATE WAYS AND DUPLICATING EFFORTS. AND WITH AS WE REORGANIZE OUR WORK GROUPS, ONE OF THE KEY FOCUSES THAT WE'RE GOING TO HAVE IS ON WRAPAROUND SERVICES AND HOW WE CAN HELP FAMILIES MAKE SURE THAT CHILDREN ARE PHYSICALLY AND MENTALLY HEALTHY AND PREPARED FOR SUCCESS WHEN THEY'RE ENTERING THE CLASSROOM. 
          WE KNOW THAT THAT'S KIND OF THE WORK THAT OUR NONPROFITS ARE DOING. AND HOW DO WE HIGHLIGHT THAT AND MAKE SURE FAMILIES ARE AWARE OF THOSE WRAPAROUND SERVICES? AND THEN FINALLY, THROUGH A REFERRAL FROM THE WACO FOUNDATION, WE WERE CONNECTED WITH AN ORGANIZATION CALLED THE SOURCE FOR LEARNING. THEY'RE PRIMARILY KNOWN FOR PROVIDING FREE CURRICULUM ONLINE TO TEACHERS AND EDUCATORS TO USE IN THE CLASSROOM, BUT THEY ALSO HAVE AN INITIATIVE THAT THEY WANT TO LOOK AT ABOUT HOW WE MAKE THE TRANSITION FROM EARLY LEARNING AND CHILD CARE CENTERS TO KINDERGARTEN. HOW DO WE HELP FAMILIES, CHILDREN, AND TEACHERS HAVE A MORE SUCCESSFUL HANDOFF TO STUDENTS ENTERING OUR PUBLIC SCHOOL SYSTEMS? AND HOW CAN WE KIND OF MAKE THAT EARLY LEARNING AND CHILDCARE SYSTEM CONNECT AND PARTNER WITH OUR PUBLIC EDUCATION SYSTEM? SO WE'RE GOING TO BE LOOKING AT HOW WE BRIDGE THAT GAP AND HOW WE CAN HELP MAKE THAT TRANSITION SMOOTHER. SO WE'LL BE STANDING UP A SUBCOMMITTEE SPECIFICALLY FOCUSED ON THAT PROJECT IN THE COMING MONTHS. AND THEN IN ADDITION TO THOSE NEW AND WE HAVE SOME ONGOING EFFORTS THAT YOU MAY HAVE HEARD ABOUT, THE HOT SPOT IS A MAILSERVE PROJECT THAT WE LAUNCHED A COUPLE OF YEARS AGO, AND WE HAVE IT'S OPEN TO ALL OF OUR NONPROFIT GOVERNMENT AGENCIES, FAITH BASED COMMUNITY MEMBERS, COMMUNITY VOLUNTEERS, ANYONE WHO WANTS TO HELP SERVE. WE CURRENTLY HAVE 224 MEMBERS REPRESENTING 81 DIFFERENT AGENCIES. AND WHAT THEY DO IS THEY USE THAT FOR IF THEY HAVE A CLIENT THAT NEEDS SOME ASSISTANCE, AND THE NORMAL ROUTES THAT THEY WOULD USE HAVE NOT COME TO FRUITION, AND THEY NEED SOME ADDITIONAL HELP AND DON'T KNOW WHERE TO FIND IT, THEY CAN PUT THAT OUT ON THE LISTSERV, AND ANYONE WHO MAY HAVE A RESOURCE IS ABLE TO CHIME IN AND GIVE THEM THAT RESOURCE. AND WE'VE HAD SOME GREAT SUCCESS WITH BEING ABLE TO PROVIDE CLIENT SERVICES THROUGH THAT LISTSERV, ESPECIALLY WORKING WITH OUR 211 OPERATORS WITH THEY REACH, IF THEY HAVE SOMEBODY REACH OUT TO THEM THAT THEY CAN'T SERVE, THEY PUT IT THROUGH THE LISTSERV. AND I THINK THEY TOLD US THE OTHER DAY, EVERYONE THAT THEY'VE PUT OUT THERE, THEY'VE BEEN ABLE TO PROVIDE SERVICES FOR. SO WE'RE REALLY PROUD OF HOW ALL OF THE GROUPS ARE WORKING TOGETHER THROUGH THAT. WE CONTINUE TO BE AN EARLY LEARNING ADVOCATE THROUGH EARLY MATTERS. TEXAS. AND A COUPLE OF YEARS AGO, WE HAD THE DEPARTMENT OF EMERGENCY MANAGEMENT REACHED OUT TO US AS THEY WERE REVIEWING THEIR EMERGENCY MANAGEMENT PLANS AND ASKED IF WE COULD SERVE AS A HUB FOR RESOURCES AND IF THERE WERE DONATIONS AND THINGS LIKE THAT COMING IN. SO IN THE BACKGROUND, WE'VE BEEN WORKING ON OUR TECHNOLOGY TO BE ABLE TO PROVIDE THAT SERVICE AND PARTNER WITH THEM. AND I KNOW A NUMBER OF OTHER ORGANIZATIONS IN THE COMMUNITY HAVE RECENTLY KIND OF STARTED LOOKING AT DISASTER PREPAREDNESS. SO WE'RE HOPING TO CONTINUE TO WORK WITH THEM. AND THEN WE'RE ALSO BUILDING OUT A RESOURCE HUB ON THE UNITED WAY WEBSITE. SO HOPEFULLY, IF YOU'VE HEARD NOTHING ELSE FROM WHAT WE'VE SHARED, OUR LONG TERM VISION IS CLEAR IN WHAT WE'VE SHARED, WHICH IS THAT WE ARE REALLY WORKING TO ENSURE THAT AS A CITY AND COUNTY, AS A COMMUNITY, AS A WHOLE, THAT OUR EFFORTS ARE ALIGNED, WE ARE MINIMIZING DUPLICATION, MAXIMIZING EFFICIENCY, AND ENSURING THAT RESOURCES ARE GETTING INTO THE HANDS OF THE PEOPLE THAT NEED THEM, AND ULTIMATELY FOR THE BETTERMENT OF CHILDREN AND FAMILIES. SO THAT AS A SYSTEM THAT WE ARE OPERATING IN LOCKSTEP WITH ONE ANOTHER AND ULTIMATELY THAT CHILDREN IN OUR COMMUNITY ARE ENTERING SCHOOL READY TO LEARN, AND THEIR FAMILIES ARE RECEIVING ALL THE SUPPORTS THAT THEY MIGHT NEED. 
          SO LASTLY, WE JUST WANTED TO SHARE WITH YOU A LIST OF UPCOMING EVENTS THAT WILL BE GOING ON. WE ARE CO-SPONSORING WITH CASEY AND TRANSFORMATION WACO, A COMMUNITY CHILDREN'S BOOK DRIVE APRIL 11TH THROUGH THE 24TH. YOU SHOULD HAVE ALL RECEIVED AN INVITATION TO OUR IMPACT UNPLUGGED EVENT ON APRIL 16TH, WHERE WE WILL BE ANNOUNCING ALL OF THE PERFORMERS FOR OUR SECOND ANNUAL RHYTHM AND BREWS KARAOKE EVENT. AND AS YOU MAY OR MAY NOT BE AWARE, MAYOR HOLMES, WITH A CAMEO FROM COUNCIL MEMBER BORDER, PERFORMED FOR US LAST YEAR. IF YOU COME TO JOIN US ON APRIL 16TH EVENT, YOU'LL FIND OUT WHO FROM THE CITY IS GOING TO BE SHARING THEIR TALENTS WITH US THIS YEAR. AND THEN FINALLY, OCTOBER 18TH IS THE GREAT WACO DUCK RACE, WHICH IS THE ANNUAL FUNDRAISER FOR THE DOLLY PARTON IMAGINATION LIBRARY. JUST ONE NOTE ON HOW WHAT A WONDERFUL SUCCESS THAT KARAOKE EVENT WAS. BUT THE MAYOR, THOUGH HE DID NOT WIN, DEFINITELY HAD THE MOST PROPS, INCLUDING A HUMAN PROP, AND SO I WAS GLAD TO BE A PART OF IT AND GLAD TO SUPPORT THE WONDERFUL WORK OF UNITED WAY. 
          IT WAS A LOT OF FUN. THANK YOU SO MUCH. THANK YOU. I APPRECIATE YOUR TIME. DO YOU 
          [00:35:01]
HAVE ANY QUESTIONS? ANY QUESTIONS FOR WENDY AND HAYLEY? NOT A QUESTION, BUT WANT TO CALL OUT AND COMMEND YOU GUYS FOR THE THE NEW AND ONGOING EFFORTS TO TO CONNECT ALL OF THE NON-PROFITS THAT YOU WORK WITH. I KNOW THAT IN THE WORK THAT I'VE DONE WITH UNITED WAY IN THE PAST, YOU KNOW, WE'VE GOT ON THESE SITE VISITS AND WE'LL HAVE LIKE TWO IN THE SAME WEEK AND WE'LL GO TO ONE AND WE'LL LISTEN TO THEIR FEEDBACK ON ON WHAT THEIR BIGGEST NEEDS ARE. AND THEN WE'LL GO TO THE NEXT ONE LIKE THAT THURSDAY. AND IT'S LIKE, OH, THESE TWO COULD HELP EACH OTHER. SO THAT'S GREAT THAT, THAT THERE'S AN ONGOING EFFORT TO, TO FORMALIZE THAT AND TO MAKE SURE THAT THOSE RESOURCES ARE SPREAD ABOUT THE COMMUNITY. AND THEN ALSO A QUICK THANK YOU FOR THE DOLLY PARTON BOOKS. WE LOVE THEM. MY DAUGHTER LOOKS FORWARD TO THEM EVERY MONTH. SHE CALLS THEM HER DOLLY PARTON BOOKS, BECAUSE THERE'S A PHOTO OF DOLLY IN THE BACK OF THEM, AND SHE IS TOO. SO SHE ASKED WHO THAT IS FOR EVERY TIME SHE SEES A FACE SHE DOESN'T KNOW. SO WE CERTAINLY ENJOY THAT, AND I'M THRILLED TO HEAR THAT IT'S COMING TO MORE ZIP CODES IN WACO. THANK YOU. THANK YOU ALL. I JUST WANT TO ECHO COUNCIL MEMBER EWING'S STATEMENT ABOUT ONE OF THE THINGS THAT WACO IS, AND WE'RE COLLABORATIVE AS A CITY, WHAT WE'RE TRYING TO DO AND HAVE BEEN TRYING TO DO FOR A LONG TIME IS, IS BREAK DOWN THOSE SILOS AND, YOU KNOW, FIGURE OUT WHO'S ALL DOING WHAT. SO WE'RE NOT DUPLICATING EFFORTS. SO I APPRECIATE YOUR COLLABORATIVE WORK WITH THAT. YOU KNOW, YOU PROSPER WACO, ALL OF THOSE ORGANIZATIONS ARE, ARE BIG ENTITIES WITH BIG PRESENCES THAT ARE PURPOSEFULLY DRILLING DOWN THE WORK SO THAT EVERYBODY HAS THEIR PLACE IN THEIR LANE. AND I THINK THAT'S WHAT WORKS. 
          YOU KNOW, EVERYONE HAS A SPECIFIC SKILL SET, AND THE COLLECTIVE COLLABORATION WITH US ALL IS HOW WACO IS GOING TO BE BETTER. SHOUT OUT FOR, AGAIN, THE DOLLY PARTON BOOKS. IT'S IT'S GREAT. I'M GLAD THAT YOU WERE ABLE TO WORK WITH THE LIBRARIES. AND, YOU KNOW, ROBERTO'S BEEN DOING A GREAT JOB WITH THE LIBRARIES AND GETTING ADDITIONAL MONEY SO THAT WE CAN HAVE BILINGUAL BOOKS. I THINK IT'S EXCELLENT. AND I APPLAUD YOU FOR THOSE EFFORTS. AND, YOU KNOW, THAT'S WHEN WE SAY AS A COUNCIL, THAT'S WHAT YOU'RE THAT'S WHAT WE'RE HERE FOR, IS TO HELP WITH THOSE KIND OF RESOURCES THAT MAY BE OUT OF YOUR GRASP. AND SO IT IS OUR PLEASURE TO DO SO AND THE STAFF TO DO SO AND JUST KEEP KEEP THIS WORK GOING, BECAUSE THE LEAST OF US IS THE MOST IMPORTANT. SO GREAT JOB. THANK YOU. JUST SO YOU KNOW, THERE'S ALMOST 2000 CHILDREN CURRENTLY RECEIVING THE DOLLY PARTON IMAGINATION LIBRARY BOOKS ACROSS THE CITY, AND PROBABLY IN MAY WILL BE OPENING UP SEVEN SIX, 640 AND 76705 TO THE LIST OF SEVEN ZIP CODES THAT WE ALREADY HAVE IN THE PROGRAM. SO YOU SAID OH FOUR AND 0507664076640. I THINK OH FOUR IS ALREADY IN THE PROGRAM. YEP. GREAT. THANKS, WENDY. AND THANKS, HAILEY. I WANT TO RECOGNIZE ALLEN HOLT OVER HERE TOO. HE'S SITTING IN THE SECOND FRONT ROW KIND OF. ALLEN, DO YOU DO A GREAT JOB WITH WITH THE UNITED WAY? I APPRECIATE YOU KAREN. WE'RE A SMALL BUT MIGHTY TEAM THERE. YOU GUYS ARE GREAT. I APPRECIATE YOUR COLLABORATION WITH THE CITY. AND I ALSO APPRECIATE YOU POINTING OUT THE LIBRARY AND THE THE. THE HEALTH TEAM AND ALSO THE NEIGHBORHOOD REVITALIZATION. AND SO DIRECTOR ZAPATA AND DIRECTOR PRICE OVER THERE, IT'S NOT JUST ME SAYING NICE THINGS ABOUT YOU. WE HAVE OUTSIDERS SAYING GOOD THINGS ABOUT YOU TOO. SO I APPRECIATE THAT COLLABORATION. THE. ALSO, I LIKE THE FACT THAT YOU ARE ACTION ORIENTED AND DATA ORIENTED, THAT THAT APPEALS TO ME. AND IT WAS A GREAT PRESENTATION AS, AS YOU HIT THAT THOSE POINTS. AND SO THANKS FOR THE UPDATE ON ALL THE INITIATIVES. AND I WILL SAY YOU DO TRULY WORK MIRACLES IN WACO, AND YOU DID WORK A MIRACLE BY GETTING COUNCIL MEMBER BORDER AND ME UP ON STAGE TO, TO SING A SONG ABOUT A YEAR AGO. SO I'M LOOKING FORWARD TO THAT EVENT TOO. THAT WAS A LOT OF FUN. A LOT OF FOLKS THERE, A LOT OF FUN. NIGHT AT THE AT THE BACKYARD. 
          YEAH, WE'RE EXCITED ABOUT BRINGING IT BACK THIS YEAR. ALL RIGHT. THANKS. THANK YOU SO MUCH. APPRECIATE YOU GUYS. THE NEXT ITEM IS WORK SESSION 2020 6-180. CITY MANAGER HOLT THANK YOU MAYOR AND COUNCIL. UP NEXT IS COLIN BOOTH MANAGING DIRECTOR OF FINANCE FOR ITEM 180 FOR AN UPDATE ON WACO'S CAPITAL IMPROVEMENT PROGRAM. WE'VE GOT SOME GREAT PROJECTS UNDERWAY AND IN THE PIPELINE STAFF HAS AN UPDATED, HAS UPDATED THE LAYOUT AND FORMATTING OF THIS INFORMATION TO IMPROVE CLARITY AND CONSISTENCY. A BIG THANK YOU TO COLIN AND HIS TEAM FOR WORK ON THIS PROJECT. GREAT. THANK YOU. GOOD AFTERNOON, MAYOR AND CITY COUNCIL. IT'S NICE TO BE HERE. SO THIS IS OUR CIP UPDATE. AND JUST JUMPING INTO THE DISCUSSION TOPICS HERE. WE'RE GOING TO BE COVERING OUR GENERAL GOVERNMENT CAPITAL WHICH IS GOING TO INCLUDE OUR FIRE STATION, SOME FACILITIES, STREETS AND PARKS, AND OUR SELF-SUPPORTING CAPITAL, INCLUDING THE AIRPORT AND THE ZOO, AND THEN OUR ENTERPRISE 
          [00:40:01]
UTILITY SYSTEMS. THAT'S OUR WATER, WASTEWATER AND DRAINAGE SYSTEM. SO JUMPING INTO THE GENERAL GOVERNMENT CAPITAL, WE'RE GOING TO START WITH FIRE STATION NUMBER FOUR. THIS IS THE RELOCATION OF THAT STATION TO LASALLE. THE TOTAL BUDGET. THE TOTAL BUDGET IS 7,022,000. 
          AT THE BOTTOM LEFT ON THE SCREEN YOU CAN SEE THE AMOUNTS EXPENDED, ENCUMBERED AND AVAILABLE. AND YOU MIGHT BE ASKING YOURSELF, WELL, WHAT IS ENCUMBERED? ENCUMBRANCES ARE BASICALLY THEIR PURCHASE ORDERS THAT ENCUMBER THAT MONEY AND SET IT ASIDE TO BE SPENT THROUGHOUT THE REST OF OF THE PROJECT OR OVER TIME AS PROGRESS PAYMENTS ARE MADE. SO AT THE BOTTOM LEFT YOU CAN SEE 2.3 MILLION HAS BEEN EXPENDED. 4.3 MILLION ON THIS PROJECT HAS BEEN ENCUMBERED. THERE'S ABOUT $392,000 AVAILABLE. CONSTRUCTION IS 35% COMPLETE, AND IT'S ON SCHEDULE FOR AUGUST OF 2026. JUST ONE QUICK QUESTION ON THIS ONE. THE. SO WHEN I ADD THE 2.3 AND THE 4.3. AND THE POINT FOR THAT IS THE TOTAL COST OF THE. THAT'S GOING TO BE RIGHT. THAT'S GOING TO BE THE TOTAL AMOUNT. YES, SIR. ALL RIGHT. THANKS. YES. YOU BET. 
          OUR NEXT PROJECT IS THE PET CIRCLE CLINIC AND SURGERY CENTER. THIS IS THE NEW SURGERY CENTER FOR THE ANIMAL SHELTER COMPLEX. TOTAL BUDGET IS $5.1 MILLION. BOTTOM LEFT, YOU CAN SEE THE EXPENDED IS ABOUT $934,000, 3.8 MILLION ENCUMBERED. SO WE'VE GOT ABOUT $392,000 REMAINING ON THIS PROJECT. CONSTRUCTION IS 35% COMPLETE ON SCHEDULE FOR DECEMBER OF 2026. THE NEXT PROJECT IS ALICE MARTINEZ RODRIGUEZ PARK. THE TOTAL BUDGET FOR THIS PROJECT IS $25.358 MILLION, 6.3 MILLION HAS BEEN EXPENDED, 15.2 MILLION HAS BEEN ENCUMBERED, 3.8 MILLION IS AVAILABLE. AS YOU KNOW, DESIGN IS COMPLETE. 
          CONSTRUCTION IS 60% COMPLETE ON SCHEDULE FOR NOVEMBER OF 2026. THE NEXT PROJECT IS THE CHINA SPRING PARK. THAT IS, THE TOTAL BUDGET IS $8,274,550. EXPENDED IS 4.7 MILLION. THERE'S ABOUT 3 MILLION ENCUMBERED 585,000. ALMOST $586,000 IS AVAILABLE. CONSTRUCTION ON THIS PARK IS AT 40% COMPLETE, AND IT'S ON SCHEDULE FOR NOVEMBER OF 2026. COTTONWOOD CREEK GOLF COURSE DRAINAGE IMPROVEMENTS. THAT'S GOING TO INCLUDE COURSE IMPROVEMENTS FOR DRAINAGE, BRIDGES AND IRRIGATION. THOSE HAVE ALL SURPASSED THEIR USEFUL LIFE AND REPLACEMENT IS NEEDED. 
          THE BUDGET IS $3.912 MILLION. ZERO HAS BEEN EXPENDED, BUT WE HAVE ENCUMBERED 230,000. 3.7 MILLION IS AVAILABLE ON THIS PROJECT. SO DESIGN IS 25% COMPLETE. AND THEN CONSTRUCTION SCHEDULE IS GOING TO BE DETERMINED AFTER DESIGN. THE BLEDSOE MILLER STEAM CENTER PLAYGROUND. AS YOU ALL KNOW THIS IS SUBSTANTIALLY COMPLETE. WE'RE AWAITING FINAL PUNCH LIST ITEMS. AND THE PARK IS NOW OPEN FOR THE PUBLIC. AND IT'S VERY POPULAR, BY THE WAY. I SEE PEOPLE THERE ALL THE TIME WHEN I DRIVE PAST IT. SO EVERYTHING HAS BEEN SPENT AND ENCUMBERED ON THIS. AND AGAIN, WE'RE JUST IN SUBSTANTIAL COMPLETION, AWAITING FINAL PUNCH LIST ITEMS. THE NEXT PROJECT IS THE CHAPEL PARK PROJECT OFF OF CHAPEL ROAD. TOTAL BUDGET IS $850,000 FOR THIS PROJECT. ZERO HAS BEEN EXPENDED, BUT WE HAVE ENCUMBERED ABOUT 744,000, LEAVING ABOUT $106,000 AVAILABLE. CONSTRUCTION IS 15% COMPLETE AND WE'RE ON SCHEDULE FOR AUGUST OF 2026 FOR THIS PARK. THE NEXT PROJECT IS THE VIRGINIA DUPUY PARK ON ALONG AUSTIN AVENUE. THE TOTAL BUDGET IS $400,000. WE'VE GOT ABOUT $22,000 ENCUMBERED. SO 370 8500 DOLLARS IS AVAILABLE. DESIGN IS AT 35% COMPLETE, AND THEN CONSTRUCTION SCHEDULE IS GOING TO BE DETERMINED AFTER DESIGN. THE BASEBALL FIELD FACILITIES IMPROVEMENT PROJECT. THE INITIAL PHASE COVERS UPGRADES OF BROOKLYN PARK, OAKWOOD PARK, BUENA VISTA PARK AND A RENOVATION OF BELLS HILL PARK. THE BUDGET FOR THAT IS $1 MILLION, SO NOTHING HAS BEEN EXPENDED OR ENCUMBERED. AND SO THAT 1 MILLION IS AVAILABLE. DESIGN IS ABOUT 35% COMPLETE. 
          THEN CONSTRUCTION WILL BE SCHEDULED IS TO BE DETERMINED AFTER DESIGN IS COMPLETE. ON THAT, THE I-35 BRIDGE LIGHTING PROJECT TO INCLUDE DURABLE, WEATHER RESISTANT SYSTEM 
          [00:45:06]
FIXTURES, CONTROLLED WIRING, ETC. TOTAL BUDGET IS $1,589,000. ZERO HAS BEEN EXPENDED. ABOUT 1.6 MILLION HAS BEEN ENCUMBERED, SO THE TOTAL AMOUNT HAS BEEN ENCUMBERED WAITING TO BE EXPENDED. WE'RE IN THE DESIGN IS 100% COMPLETE. AND NOW WE'RE AT THE PRE-CONSTRUCTION PHASE ON THIS PROJECT. ARE THERE IS THERE A CONSISTENCY IN THE PHASES COLUMN OR IS IT ALWAYS DESIGN PRE-CONSTRUCTION UNDER CONSTRUCTION? GENERALLY IT GOES FROM DESIGN TO CONSTRUCTION. 
          THIS ONE'S GOT A PRE-CONSTRUCTION PHASE. I GUESS IF THERE'S A IF THERE'S KIND OF A PERIOD BETWEEN DESIGN AND CONSTRUCTION, SOMETIMES THE PRE-CONSTRUCTION IS LIKE MOBILIZATION AND GETTING CONTRACTS SIGNED AND THAT TYPE OF THING. GOT IT. THANKS. BAGBY AVENUE RECONSTRUCTION. SO THIS IS 95% COMPLETE. IT IS IN THE PUNCH LIST PHASE. YOU CAN SEE THE TOTAL BUDGET IS 11.094 MILLION. WE'VE EXPENDED 11.1 MILLION AND ENCUMBERED AN ADDITIONAL 1.1 MILLION. SO YOU CAN SEE WE'RE OVER A LITTLE BIT THERE. BUT WHAT WE'RE GOING TO BE DOING ON THIS ONE IS RECONCILING THIS PROJECT BACK, FIGURING OUT BASICALLY LIQUIDATING THOSE ENCUMBRANCES, DOING A RECONCILIATION, AND MAKING SURE THAT WE BALANCE THIS BACK TO THE BUDGETED AMOUNT AND POTENTIALLY FINDING SOME MORE FUNDING TO COVER THAT OVERAGE. AGAIN, THIS IS IN THE PUNCH LIST PHASE. CONSTRUCTION IS 95% COMPLETE. THE NEXT PROJECT IS THE NEXT PROGRAM. EXCUSE ME. THE NEXT SLIDE IS A SUMMARY OF THE BETTER STREETS WACO PROGRAM SPLIT ON THE LEFT BETWEEN PRESERVATION, REHABILITATION AND CONSTRUCTION AND CAPACITY. I WON'T READ OUT ALL OF THESE NUMBERS ON THIS SLIDE, BUT YOU CAN SEE FOR THE STREETS PORTION, WE'VE GOT A BUDGET OF 169.6 MILLION. THE SPENT TO DATE IS 45 MILLION. SO THAT'S ABOUT 26% SPENT TO DATE. YOU CAN SEE ON THE RIGHT HAND SIDE OF THE SCREEN THE LANE MILES BY COUNCIL DISTRICT. RIGHT BELOW THAT IS THE SUMMARY OF THE BID BRIDGE PROGRAM. 
          $31.2 MILLION BUDGET SPENT TO DATE ABOUT 2.6 MILLION. SO THAT'S ABOUT 8% EXPENDED. 
          TRANSITIONING OVER TO OUR SELF-SUPPORTING CAPITAL. LOOKING AT THE AIRPORT RUNWAY REHABILITATION, THAT IS A $13.2 MILLION BUDGET. IT'S 95%. GRANT FUNDED. THE ASPHALT RUNWAY SURFACE HAS REACHED THE END OF ITS USEFUL LIFE, AND IT'S GOING TO BE REPLACED. SO WE'VE EXPENDED ABOUT $299,000. WE'VE ENCUMBERED ABOUT 408,000. SO WE'VE GOT $12.5 MILLION AVAILABLE ON THIS DESIGN IS 20% COMPLETE. AND THEN THE CONSTRUCTION SCHEDULE WILL BE DETERMINED AFTER DESIGN. THE AIRPORT APRON RECONSTRUCTION TO REPLACE THE ASPHALT SURFACES AROUND THE AIR CARRIER PARKING APRONS. THIS PROJECT IS ALSO 90% GRANT FUNDED. $4.663 MILLION BUDGET, 4.3 MILLION HAS BEEN EXPENDED. WE'VE ENCUMBERED 404,000 AND THERE'S NOTHING REMAINING AVAILABLE ON THIS PROJECT, INCLUDING THE ENCUMBRANCES. CONSTRUCTION IS AT 95% COMPLETE. TRANSITIONING OVER INTO OUR ENTERPRISE UTILITY SYSTEM PROJECTS. WE'VE GOT OUR OLD MCGREGOR GROUND STORAGE TANK WATER PROJECT. THIS IS ALSO REPAIRING AND REHABILITATING THE TANK AT THE OLD MCGREGOR PUMP STATION. THE TOTAL PROJECT BUDGET IS $8.8 MILLION. ABOUT 656,000 HAS BEEN EXPENDED, 1.2 MILLION HAS BEEN ENCUMBERED, ALMOST $7 MILLION IS AVAILABLE, AND THIS PROJECT IS IN THE PRE-DESIGN PHASE AS THEY WORK THROUGH IT. THE WASTEWATER SYSTEM IMPROVEMENT PROJECT. THIS IS PHASE THREE B ALONG THE HIGHWAY 84 CORRIDOR WITH WASTEWATER LINES ALONG THE COTTON BELT TRAIL FROM HARRIS CREEK TO OLD LORENA ROAD. THIS PROJECT BUDGET IS $13.6 MILLION. IT IS COMPLETE. THE PROJECT HAS EXPENDED 10.8 MILLION. WE STILL HAVE ABOUT $83,000 ENCUMBERED ON THIS PROJECT, 2.7 MILLION IS AVAILABLE. THE REMAINING BUDGET FOR THIS IS GOING TO BE ROLLED OVER TO THE PHASE THREE C PROJECT, WHICH IS CURRENTLY 60% IN THE DESIGN PHASE. THE CENTRAL WASTEWATER TREATMENT PLANT DIGESTER CLEANING REHABILITATION PROJECT. THIS PROJECT BUDGET IS $8,758,000. ABOUT 4 MILLION HAS BEEN EXPENDED. 4.7 MILLION HAS BEEN ENCUMBERED. SO WE'VE GOT $4,500 AVAILABLE. CONSTRUCTION IS AT 
          [00:50:02]
75% COMPLETE, AND WE'RE ON SCHEDULE FOR JULY OF 2027. FOR THIS PROJECT, THE NORTH INTERCEPTOR WASTEWATER LINE, PHASE ONE B THIS IS UPGRADING A MAJOR WASTEWATER LINE THAT IS TO THE CENTRAL WASTEWATER TREATMENT PLANT. THE TOTAL BUDGET IS 11,295,000. WE'VE EXPENDED ABOUT $8.9 MILLION. WE'VE ENCUMBERED 2.4 MILLION. SO THERE'S NO REMAINING BUDGET AVAILABLE ON THIS PROJECT. CONSTRUCTION, HOWEVER, IS AT 90%. COMPLETE THE BULL HIDE WASTEWATER TREATMENT PLANT EXPANSION. THIS IS ONE OF OUR LARGER PROJECTS. TOTAL BUDGET IS $78 MILLION, DESIGN IS 100% COMPLETE. AND WE'RE NOW INTO THE CONSTRUCTION PHASE. WE'VE EXPENDED $3 MILLION ENCUMBERED 63 MILLION, WHICH IS THE CONSTRUCTION ENCUMBRANCE FOR THAT CONSTRUCTION PROJECT. SO THERE'S 11.9 MILLION AVAILABLE. AND THEN FINALLY, THE SPEEGLEVILLE DRAINAGE PROJECT FOR DRAINAGE IMPROVEMENTS ALONG SPEEGLEVILLE ROAD TO REDUCE FLOODING AND IMPROVE STORMWATER FLOW. TOTAL BUDGET IS $8 MILLION. DESIGN IS 100% COMPLETE. WE'VE EXPENDED 732,000. WE'VE ENCUMBERED 5 MILLION. SO ABOUT 2.2 MILLION IS AVAILABLE ON THIS PROJECT. CONSTRUCTION IS 5% COMPLETE AND IT'S ON SCHEDULE FOR NOVEMBER OF 2026. SO THAT COMPLETES MY REPORT FOR THIS AFTERNOON. AND SO I CAN ANSWER ANY QUESTIONS THAT YOU MIGHT HAVE AT THIS TIME. ANY QUESTIONS FOR COLIN ON CIP? COLIN'S GETTING REALLY GREAT AT ZOOMING THROUGH THESE. I REALLY APPRECIATE THAT REPORT. THE QUICK UPDATES THAT YOU PROVIDED AND I KNOW THAT IT IS. IT'S NEVER EASY TO BE LOOKING AT SORT OF THE, THE VAST LIST OF RESPONSIBILITIES THAT WE HAVE AS A CITY AND THAT WE NEED TO FUND AND TO KEEP TRACK OF ALL OF IT. SO I'M SUPER APPRECIATIVE OF YOU AND YOUR TEAM'S EFFORTS TO MAKE SURE THAT WE KNOW WHERE EVERY DOLLAR IS AT, PLUS WHERE THE PROJECT IS AT. IT MAKES MY JOB AND OUR JOB A LOT EASIER WHEN CONSTITUENTS ARE ASKING US, HEY, WHAT'S WHAT'S THE UPDATE HERE TO BE ABLE TO SAY LIKE, HEY, IT'S FUNDED, IT'S IN THE DESIGN PHASE AND IT'LL BE AT THE NEXT POINT, YOU KNOW, AT THIS POINT IN THE FUTURE, OR, HEY, IT'S NOT FUNDED YET, BUT IT'S STILL A PRIORITY. SO THOSE THINGS ARE REALLY IMPORTANT. AND THIS IS A REALLY AWESOME SNAPSHOT ON WHERE WE'RE AT WITH A LOT OF OUR CAPITAL IMPROVEMENT PROJECTS. THAT AGAIN, IS GOING TO MAKE IT EASIER FOR ME WHEN I'M TALKING TO NEIGHBORHOOD ASSOCIATIONS AND CONSTITUENTS. 
          SO THANKS FOR THAT. THANK YOU SIR. COLIN, CAN WE FOR THE FOR SOMETIME DOWN THE ROAD, COULD YOU GET A LITTLE MORE INFORMATION ON ON THAT BAGBY AVENUE RECONSTRUCTION, THE UNIDENTIFIED CONFLICTS, JUST WHAT THOSE WERE? YES, SIR. OKAY, THANKS. GREAT JOB, COLIN IN BLUE. I KNOW YOU'RE BEHIND THIS TOO. I REALLY LIKE THE DIRECTION THAT WE'RE MOVING ON THIS. IT'S EASY TO READ. IT'S EASY TO KIND OF FLIP THROUGH AND KIND OF SEE WHERE YOU'RE AT. 
          I LIKE THE REPORTING FORMAT AND IT JUST POINTS OUT AND I CAN'T, I DON'T KNOW IF YOU REALLY FOCUSED ON THIS PART OF IT, BUT WHERE YOU SEE THOSE FUNDING SOURCES MANY TIMES THEY'RE FROM FOUR DIFFERENT YEARS AND CASH LEVERAGE CEO. SO THESE THINGS GET SORT OF COMPLEX. AND MOST OF THEM ARE MULTI-YEAR PROJECTS. AND I APPRECIATE THE EFFORT ON KIND OF HELPING CLARIFY AND SIMPLIFY THE STORY ON ON THESE AND JUST WANT TO SAY, GREAT JOB. APPRECIATE IT. THANK YOU. 
          THAT'S IT. THANK YOU. AND ARE YOU HERE? YOU'RE NOT HERE FOR THE NEXT ONE, ARE YOU? OKAY. 
          ALL RIGHT. THAT'S IT. ON WORK SESSION 180. WE WILL NOW MOVE TO WORK. SESSION 2020 6-1 81. 
          CITY MANAGER HOLT MAYOR AND COUNCIL. I KNOW YOU ALL ARE DISAPPOINTED. WE DON'T HAVE ANY PLANNING PUBLIC HEARING ITEMS ON TONIGHT'S AGENDA. BUT WHAT IS CITY COUNCIL MEETING WITHOUT A PRESENTATION FROM CLINT PETERS, DIRECTOR OF DEVELOPMENT SERVICES. WE'LL BRING CLINT UP FOR ITEM 181, A DISCUSSION OF DEVELOPMENT SERVICES, ACTIVITIES AND DEVELOPMENT PROCESSES, REVIEW AND IMPROVEMENT EFFORTS. REALLY, CLINT AND HIS TEAM HAVE UNDERTAKEN. I DON'T THINK IT'S AN UNDERSTATEMENT TO SAY TRANSFORMATIONAL WORK OVER THE PAST YEAR. AND HE'S GOT A GREAT UPDATE FOR US TODAY. CLINT. THANK YOU. AMANDA DALTON ACTUALLY, I'M NOT GOING TO GET BUMPED THIS MEETING. SO THAT'S THAT'S A GOOD THING. YEAH THANK YOU MAYOR CITY COUNCIL WE ARE EXCITED TO GIVE THIS UPDATE TO YOU. AS MANAGER HOLT MENTIONED THIS HAS BEEN A PRIORITY FOR OUR DEPARTMENT WITH SUPPORT FROM THE CITY COUNCIL AND THE CITY MANAGER'S OFFICE TO GIVE US THE RESOURCES AND THE PRIORITY TO REALLY IMPROVE OUR OUR DEPARTMENT AND, AND OUR DELIVERY OF SERVICES THAT WE PROVIDE IN OUR DEPARTMENT. AND 
          [00:55:01]
WE'RE NOT MOVING. OH, THERE WE GO. SO WHAT WE'RE GOING TO TALK ABOUT IS OUR RECENT PERMIT AND PERFORMANCE TRENDS, PERFORMANCE PERFORMANCE MEASURE TRENDS FOR THE PAST YEAR, TALK ABOUT SOME OF OUR ACCOMPLISHMENTS, AND THEN GIVE YOU A STATUS UPDATE ON SOME OF THE ONGOING IMPROVEMENT EFFORTS THAT WE'RE WORKING ON CURRENTLY. I DON'T KNOW WHY THIS IS NOT. CHANGING. 
          THERE WE GO. IT'S GOT A LITTLE DELAY TO IT. SO SOME OF OUR RECENT PERMIT TRENDS, AND YOU HEARD A LITTLE BIT ABOUT THIS IN GALEN'S PRESENTATION ON THE HOUSING PLAN LAST MONTH. BUT AND I APOLOGIZE. I DON'T KNOW WHY THIS IS NOT WHY THIS IS DELAYED. OH, THERE WE GO. SO RESIDENTIAL PERMIT DATA. SO OVERALL FOR THE YEAR FOR THIS FISCAL YEAR WE ARE A LITTLE TRENDING A LITTLE BEHIND FROM LAST YEAR, WHICH WAS A PRETTY ROBUST YEAR FOR US. YOU CAN SEE IN THAT TOP LEFT GRAPH THERE WE ARE ON PACE FOR ABOUT 400 OR 500 SINGLE FAMILY RESIDENTIAL PERMITS, WHICH IS DOWN ABOUT 100 FROM LAST YEAR, BUT VERY SIMILAR TO 23 AND 24. THERE IS GOOD NEWS FROM THE MONTH OF MARCH, 62 SINGLE FAMILY PERMITS WAS ACTUALLY THE MOST THE LARGEST AMOUNT IN THE MONTH SINCE MAY OF LAST YEAR. SO THERE IS INDICATION THAT THE RESIDENTIAL NUMBERS WILL BE TRENDING UP THE REST OF THE YEAR. WE HAVE SEVERAL SUBDIVISIONS THAT HAVE JUST COME ONLINE THAT HOUSES ARE BEING BUILT IN. WITH THE FLOYD CASEY DEVELOPMENT. EAGLES LANDING ON CHINA SPRING AND THEN HILLTOP HEIGHTS, WHICH IS OFF LOOP 340, THAT YOU'LL START SEEING PERMITS PRETTY QUICKLY AND THEN SEVERAL IN THE PIPELINE. MARY, YOU MENTIONED TWO OF THEM, RIVERWAY AND WESTLAKE VILLAGE, THAT WE WON'T SEE THOSE PRODUCING PERMITS THIS YEAR. BUT YOU KNOW, GOING INTO NEXT YEAR, YOU'LL START SEEING SOME HOUSES IN THOSE. SO FOR OVERALL FOR PERMITTING TRENDS, WE ARE AGAIN DOWN FROM LAST YEAR ABOUT 10%. BUT IF YOU DO LOOK AT THE MARCH NUMBERS, ESPECIALLY WITH OUR BUILDING PERMITS, WE'RE ABOUT 12% OVER LAST MONTH. SO THE INDICATION THAT WE ARE PICKING UP THE SECOND HALF OF THIS YEAR. AND SOME OF OUR PERFORMANCE METRICS, THESE ARE THE THINGS WE'VE REALLY FOCUSED ON TRYING TO IMPROVE OVER THE LAST YEAR. AND I'M HAPPY TO REPORT THAT WE'VE SEEN SOME SOME PRETTY DRASTIC IMPROVEMENTS, THE FIRST ONE BEING OUR COMMERCIAL PLAN REVIEW. THIS IS THE FIRST COMMENTS WITHIN 20 BUSINESS DAYS FOR FOR A COMMERCIAL PERMIT. WE IN THE LAST YEAR WERE AVERAGING UNDER 20 DAYS ABOUT 19.7. AND WE ARE OVER OUR, OUR GOAL, OUR TARGET OF 90% AT 95%. AND YOU CAN SEE FROM 2023, WE'RE BASICALLY DOUBLE WHAT WE WERE PRODUCING WITH 47%. SO GREAT IMPROVEMENT THERE. RESIDENTIAL PERMITS, THE SAME RESIDENTIAL METRIC IS FIRST COMMENTS WITHIN FIVE DAYS, WITH A TARGET OF 95% OF THOSE WITHIN THE FIRST FIVE DAYS. WE ARE MEETING THAT AT 96%. AND AGAIN, WHEN YOU LOOK BACK AT FY 23, WE'RE AT 41% AND WE ARE JUST OVER TWO DAYS ON AVERAGE GETTING THAT FIRST ROUND OF COMMENTS FOR RESIDENTIAL PERMITS. AND THEN FINALLY, OUR METRICS ON INSPECTIONS. THIS IS INSPECTIONS CONDUCTED WITHIN 24 HOURS OF BEING SCHEDULED. SO NEXT DAY DELIVERY, OUR TARGET IS THAT 98% WE'RE NOT QUITE THERE, BUT WE'RE GETTING REALLY CLOSE 96%, WHICH IS MORE THAN 10% BETTER THAN WE WERE THREE YEARS AGO. AND WE'RE, YOU KNOW, JUST OVER A DAY AVERAGING FOR INSPECTIONS. SO REALLY GOOD NUMBERS STILL TRENDING UP. ONE OF THE THINGS I THINK THAT WILL HELP TO GET US TO THE 90%, 88, 98% ON THIS IS WHEN WE GET OUR NEW AND I'LL TALK ABOUT IT IN A LATER SLIDE. BUT OUR NEW PERMITTING SOFTWARE IN PLACE THAT WILL BE INTEGRATED IN WITH OUR VIEW SPECS, WHICH IS OUR VIRTUAL INSPECTION SOFTWARE THAT WILL HELP US TURN AROUND THOSE INSPECTIONS QUICKER. AND THEN THIS IS CUSTOMER CONTACTS AND THIS, THIS, THESE NUMBERS ACTUALLY AMAZE ME. I JUST DON'T OUR TEAM WORKS SO HARD AND HAS SO MANY. THEIR WORKLOAD IS AMAZING TO ME THAT THEY. WE PRODUCE THIS MUCH. BUT IN 2025 WE HAD OVER 90,000 CUSTOMER 
          [01:00:04]
CONTACTS WITH 60,000 OF THOSE BEING SOME SORT OF PERMIT OR INSPECTION OR LICENSE OR PLANNING PROCESS. WE WERE ACTUALLY ISSUING SOMETHING. AND THEN OVER ALMOST 30,000 IN CALLS. AND THAT'S JUST TO OUR MAIN LINE. THAT DOESN'T INCLUDE EMAILS OR CALLS DIRECTLY TO OUR STAFF LINES. YOU KNOW, IF YOU, IF YOU, YOU KNOW, PUT THAT OUT ON A DAILY BASIS THAT'S OVER ALMOST 400 A DAY, WHICH JUST AMAZES THE WORK AMAZES ME, THE WORK THAT OUR STAFF IS DOING. 
          SO AND WE, YOU KNOW, ANTICIPATE WE'LL HAVE SIMILAR NUMBERS IN 2026. SOME OF OUR PROCESS IMPROVEMENT ACCOMPLISHMENTS FOR THE PAST YEAR, THE BIG ONE THAT'S HELPED US TO DO A LOT OF THIS PROCESS IMPROVEMENT IS COMPLETED. DEPARTMENT REORGANIZATION WITH A FOCUS ON CUSTOMER EXPERIENCE AND REALLY ALL OUR PROCESSES. THIS IS OUR FOCUS ON CUSTOMER EXPERIENCE. 
          AND THE BIG ONE TO ME IS THAT PREDICTABILITY AND CONSISTENCY. YOU KNOW, OUR CUSTOMERS WANT TO KNOW WHAT TO EXPECT WHEN THEY'RE GOING THROUGH OUR PROCESS AND KNOW THE REQUIREMENTS, WHEN TO EXPECT IT, HOW LONG IS IT GOING TO TAKE TO GO THROUGH THE PROCESS? AND THEN AS THEY'RE GOING THROUGH THE PROCESS AND COME BACK AGAIN AND AGAIN, THAT THEY'RE BEING TREATED THE SAME EVERY TIME, SO THEY KNOW THEY HAVE THAT CONSISTENCY WHEN THEY GO THROUGH OUR PROCESS, IF WE'RE ABLE TO ACCOMPLISH THAT, TO ME, 99% OF OUR CUSTOMERS ARE GOING TO BE HAPPY. SO THAT'S REALLY WHAT WE PREACH ON A DAY TO DAY BASIS IS TO BE PREDICTABLE AND CONSISTENT. AND THEN, YOU KNOW, EFFICIENCY IS IMPORTANT. YOU KNOW, BEING GOOD STEWARDS OF OUR RESOURCES AND BEING EFFICIENT WITH THOSE. AND THEN OBVIOUSLY COMMUNICATION AND TRANSPARENCY HAS BEEN A FOCUS. SO PHASE ONE STRATEGY AND ADMINISTRATION. SO THIS IS THESE POSITIONS, THESE STRATEGIC POSITIONS HAVE REALLY GIVEN US THE THE BANDWIDTH TO HELP WITH A LOT OF THIS PROCESS IMPROVEMENTS WITH OUR NEW ASSISTANT DIRECTORS POSITIONS WITH SARAH REILLY AND LAURA WAGSTAFF. AND THEN THE STRATEGIC POSITIONS AGAIN, HAVE ALL HELPED US WORK ON THAT ON ON ALL THESE INITIATIVES THAT HELP HELP IMPROVED OUR PERFORMANCE. AND THEN ALSO WE'VE ADDED SOME CUSTOMER EXPERIENCE IMPROVEMENTS WITH KEY POSITIONS ON PLAN REVIEW AND INTAKE COORDINATORS, ALSO FIELD SUPERVISORS FOR CODE INSPECTIONS AND PLAN REVIEW. THIS HAS HELPED GIVE US THE CAPACITY TO ADDRESS ISSUES IN THE FIELD OR QUICKER, SO IT DOESN'T HAVE TO GO ALL THE WAY UP TO ASSISTANT DIRECTOR OR DIRECTOR TO SOLVE PROBLEMS IN THE FIELD. WE GOT A NEW LICENSE COORDINATOR THAT IS MAKING THE PROCESS MORE EFFICIENT, AND THEN WE'VE PARTNERED WITH CUSTOMER ENGAGEMENT TO HAVE A FRONT DESK CUSTOMER ENGAGEMENT POSITION THAT HELPS PEOPLE THAT COME IN. TO OUR BUILDING TO GET TO THE RIGHT PERSON. SO WE HELP WITH THOSE CUSTOMERS IN THERE AND A PHONE TREE. AND THAT'S AGAIN, HELPS TO GET THE CUSTOMER TO THE, THE RIGHT PERSON AS QUICKLY AS POSSIBLE. 
          AND SO WE'VE IMPLEMENTED ALL THAT IN THE LAST YEAR, AND I DO WANT TO MENTION THAT WE'VE BEEN ABLE TO DO ALL THIS REALLOCATE POSITIONS WITHOUT ADDING ANY PHDS. WE'VE KEPT THE SAME NUMBER PHD. SO THAT'S BEEN IMPORTANT FROM A BUDGET STANDPOINT. SO ONE OF THE THINGS THAT WE WE FINISHED AT THE END OF LAST YEAR THAT HAS REALLY HELPED IS OUR OUR CAREER LADDER. THAT'S HELPED A LOT OF OUR CODE OFFICERS, INSPECTORS PLAN REVIEWS AND PERMIT TECHS PROMOTE IN PLACE. THAT GIVES INCENTIVES FOR HIGH PERFORMANCE PROFESSIONAL DEVELOPMENT. AND IT'S REALLY HELPED US IMPROVE RETENTION AND RECRUITMENT. SO FOR THE FIRST TIME IN OVER FOUR YEARS, KNOCK ON WOOD, WE DO NOT HAVE ANY OPEN POSITIONS FOR OUR INSPECTORS. WE'VE WE'VE WE'VE TRADITIONALLY HAD A ELECTRICAL AND PLUMBING INSPECTOR POSITION OPEN. THOSE ARE HARD TO FILL. 
          THEY'RE ALL FILLED NOW. AND THIS CAREER LADDER FORMAT HAS HELPED US FILL THOSE. SO THE WAY IT WORKS IS THERE'S DIFFERENT THERE'S DIFFERENT LEVELS. SO FOR LIKE A FOR INSPECTOR, THERE'S FOUR DIFFERENT LEVELS. AND AS THEY GET DIFFERENT CERTIFICATIONS AND THEY CAN PROMOTE IN PLACE WITHOUT A POSITION HAVING TO OPEN UP. AND OF THOSE FOUR DIFFERENT CATEGORIES, WHICH IS ALMOST 30 POSITIONS, WE ONLY HAVE ONE VACANCY RIGHT NOW. AND THAT IS IN THE PROCESS OF BEING FILLED RIGHT NOW. WE'RE GOING THROUGH ABOUT TO START THE INTERVIEW PROCESS AND AGAIN, IN A VERY LONG TIME. WE HAVE NOT BEEN THIS INTACT WITH OUR 
          [01:05:05]
DEPARTMENT. SO I WANT TO THANK HR WITH HELPING US WITH THIS. THIS HAS BEEN A GOOD MODEL THAT, YOU KNOW, OTHER DEPARTMENTS HAVE USED AND IT'S BEEN SUCCESSFUL FOR US AS WELL. AND SO AS A DIRECT IMPACT OF THAT, WE HAVE BEEN ABLE TO CUT BACK ON OUR THIRD PARTY INSPECTION BUREAU, VERITAS. YOU CAN SEE, YOU KNOW, MIDDLE OF LAST YEAR, WE WERE USING THEM UP TO ALMOST A THOUSAND INSPECTIONS A MONTH. AND WE'RE DOWN, YOU KNOW, AROUND 500 INSPECTIONS. AND THEY'RE ABLE WE WE'RE ONLY USING THEM FOR THE RESIDENTIAL WE, WHICH IS KIND OF THE SWEET SPOT WITH THEM. THEY'RE ABLE TO HANDLE THE PRODUCTION HOME SUBDIVISIONS KIND OF ON THE EDGE OF TOWN, AGAIN, HELPS OUR STAFF BE MORE EFFICIENT. THEY'RE NOT HAVING TO TRAVEL AS FAR. IT HELPS WITH THAT CONSISTENCY BECAUSE THEY'RE THEY'RE FOCUSED ON THOSE SUBDIVISIONS. SO IT'S THE SAME PEOPLE WORKING WITH THE THOSE BUILDERS AND OUR CREWS ABLE TO FOCUS MORE ON THE COMMERCIAL PROJECTS AND SOME OF THE INFILL STUFF THAT'S A LITTLE BIT MORE COMPLICATED. ANOTHER IMPORTANT ACCOMPLISHMENT THIS YEAR WAS THE NEW CODE ADOPTION THAT THE CITY COUNCIL ADOPTED AT THE END OF LAST YEAR. WE WERE TWO CYCLES OUT OF DATE, SO WE WERE USING THE 2018 CODE. SO ADOPTING THE 2024 DOES IMPROVE OUR ISO ONE RATING ABILITY TO KEEP THAT. AND YOU KNOW, WE ARE COMPLYING WITH STATE LAW WITH THE NEW NSC THAT WENT INTO EFFECT JANUARY 1ST. I WOULD MENTION, YOU KNOW, THERE WAS A RECENT EXECUTIVE ORDER DEALING WITH HOUSING AND THEIR POTENTIALLY MAY BE SOME IMPACTS ON BUILDING CODE AND PERMITTING PROCESSES. SO WE'LL FOLLOW THAT AND OBVIOUSLY BRING ANY CHANGES THAT ARE NEEDED TO COMPLY WITH THAT IN THE FUTURE. ORDINANCE UPDATES. WE HAD NUMEROUS ORDINANCE UPDATES. ALL WERE IN THE VEIN OF TRYING TO IMPROVE CLARITY IN OUR PROCESSES, ESPECIALLY WITH THE OPEN AIR VENDING AND THE CERTIFICATE OF OCCUPANCY. WE ALSO STREAMLINED THE SUBDIVISION APPROVAL PROCESS WITH OUR SUBDIVISION ORDINANCE, AND THEN HAD NUMEROUS ORDINANCE ZONING ORDINANCE UPDATES THAT TO COMPLY WITH THE THE STATE LAWS THAT CAME IN PLACE LAST YEAR. 
          MOVING ON TO UPDATES ON OUR ONGOING IMPROVEMENT EFFORTS, WE HAVE SEVERAL THAT WE'RE WILL BE CONTINUOUSLY OR THAT WE'RE WORKING ON RIGHT NOW. ONE IS OUR CUSTOMER SERVICE RESPONSE, PERMITTING SOFTWARE REPLACEMENT EFFORTS, AND THEN OUR PUBLIC OUTREACH EFFORTS. SO ABOUT A YEAR AGO, WE DID IMPLEMENT A CUSTOMER SERVICE SATISFACTION SATISFACTION SURVEY. THIS IS ON ALL OUR OF OUR COMMUNICATION OR EMAILS ON OUR WEBSITE ON THE PERMITTING SOFTWARE WHERE CUSTOMERS CAN PROVIDE A SURVEY. HAPPY TO STATE THAT WE HAVE ABOUT A 95% POSITIVE RATING IN THAT TIME PERIOD WITH ABOUT 110. ACTUALLY, WE'VE GOT ABOUT FIVE MORE RESPONSES BACK SINCE THIS SLIDE WAS MADE THAT THE THE NEGATIVE ONES REALLY FOCUSED ON SOME OF THE ISSUES THAT WE'RE HAVING WITH OUR PERMITTING SOFTWARE AND SOME OF OUR PROCESS. AND SO WE ARE, YOU KNOW, THOSE ARE THINGS WE'RE WORKING ON. SO WE FEEL LIKE WE'RE IN A PRETTY GOOD PLACE WITH OUR CUSTOMERS. OUR NEW PERMITTING SYSTEM. WE HAVE A GO LIVE DATE JULY 13TH, WHICH IS ABOUT THREE MONTHS FROM NOW. THERE'S BEEN A LOT OF HARD WORK OVER THE PAST YEAR WITH OUR THREE PERMITTING DEPARTMENTS DEVELOPMENT SERVICES, HEALTH AND INFRASTRUCTURE SERVICES, WORKING THROUGH CREATING THAT. YOU CAN SEE WE'RE WE'RE FINALIZING WORKFLOWS RIGHT NOW AND STARTING THE TESTING PROCESS. I WOULD SAY ON, ON OUR WORKFLOWS, WE TOOK THIS OPPORTUNITY NOT JUST TO, TO NOT MOVE THE EXISTING WORKFLOWS OVER. WE REALLY WENT THROUGH THEM AND TRIED TO IMPROVE THEM AS WE WERE CREATING THESE IN THE NEW SOFTWARE. AND I GIVE AN EXAMPLE OF THAT. SO OUR, OUR RIGHT OF WAY PERMITS THAT INFRASTRUCTURE SERVICES HANDLES WAS A SEPARATE PERMITTING PROCESS. SO IF YOU THINK ABOUT A SIDEWALK IN FRONT OF A HOUSE OR A DRIVE APPROACH, THE, THE THOSE PLANS WOULD BE SUBMITTED FOR WITH THEIR RESIDENTIAL 
          [01:10:03]
PERMIT SET AND THEY WOULD BE REVIEWED, BUT THEN THEY WOULD GET, BUT THEN THEY WOULD HAVE TO COME THROUGH A SEPARATE REVIEW PROCESS TO PULL THE RIGHT OF WAY PERMIT LATER. SO THEY WERE ACTUALLY BEING REVIEWED TWICE. AND THERE WAS A SECOND PROCESS REVIEW PROCESS WHEN THEY GOT READY TO BUILD IT. SO IN OUR NEW WORKFLOWS THAT WE'VE BUILT IN THE SOFTWARE, THEY GET REVIEWED UPFRONT AND THEN THEY'RE JUST TREATED LIKE A TRADE. SO WHEN THEY'RE READY TO PULL THAT PERMIT, WHEN YOU KNOW WHEN THEIR SUB IS THAT'S PUTTING IN THAT DRIVEWAY OR SIDEWALK IS READY TO PULL THAT PERMIT, THEY CAN JUST PULL IT. IT'S ALREADY BEEN REVIEWED. 
          THERE'S NOT A SEPARATE PROCESS FOR IT. SO, AND THAT'S AN EXAMPLE OF WHAT WE TRY TO DO WITH ALL OUR WORKFLOWS AS WE WENT THROUGH AND CREATED THIS IN MAINSTREAM. SO YOU'LL SEE A LOT OF IMPROVEMENTS, NOT ONLY WITH THE SOFTWARE, BUT WITH THE WORKFLOWS IN OUR DEPARTMENT. 
          YOU ALSO SEE IT'S A LOT MORE USER FRIENDLY ON THE CUSTOMER SIDE, EASIER TO USE. IT HAS BETTER COMMUNICATION AND NOTIFICATION ABILITIES. IT AUTOMATES A LOT OF OUR PROCESS. 
          SO A LOT OF OUR MANUAL PERMITTING PROCESSES THAT DON'T REQUIRE A PLAN REVIEW RIGHT NOW WILL BE AUTOMATED. SO IT WOULD AUTOMATICALLY ISSUE PERMITS. AND THEN I MENTIONED EARLIER IT WOULD BE INTEGRATED INTO SOME OF OUR OTHER SOFTWARES LIKE OUR VIEW SPECS. THAT'S OUR VIRTUAL VIRTUAL INSPECTION SOFTWARE. SO YOU'LL BE ABLE TO UTILIZE THAT MORE. IT'D BE EASIER TO USE FOR OUR CUSTOMERS. PUBLIC OUTREACH EFFORTS. WE'VE, WE'VE DONE A LOT OF IMPROVEMENTS TO OUR WEBSITE, AND I'LL SHOW OFF SOME OF THOSE IN A COUPLE SLIDES LATER. OUR DEVELOP WACO NEWSLETTER IS OUR QUARTERLY NEWSLETTER. WE HAVE ABOUT 3600 SUBSCRIBERS TO THAT IN A CLICK RATE OF ABOUT 65%, WHICH I HEAR IS A PRETTY GOOD OPEN RATE. WE HAVE OUR STAKEHOLDERS MEETINGS. 
          WE HAVE EITHER BI MONTHLY OR QUARTERLY STAKEHOLDER MEETINGS WITH OUR DEVELOPERS GROUP. WE MEET QUARTERLY WITH THE HEART OF TEXAS HOME BUILDERS ASSOCIATION AND BAYLOR UNIVERSITY AND THE ASSOCIATION OF GENERAL CONTRACTORS, AGAIN, TO TO MAKE SURE THAT WE'RE ON THE SAME PAGE AS WE WORK THROUGH DEVELOPMENT ISSUES, TRADE WORKSHOPS, THESE ARE THINGS THAT WE DO PERIODICALLY WITH DIFFERENT TRADES, SUCH AS ELECTRICAL, PLUMBING, MAKE SURE WE'RE ON THE SAME PAGE, AND THEN OUR PRE-CONSTRUCTION AND COORDINATION MEETINGS. THESE ARE THIS IS SOMETHING WE STARTED IN THE PAST YEAR OR TWO ON SOME OF OUR LARGER PROJECTS, TO JUST HAVE CHECK IN MEETINGS WITH THEM, EITHER AT THE START OF THE PROJECT OR ONGOING, FOR EXAMPLE, THE GPI. WE'VE BEEN MEETING WITH THEM WEEKLY FOR ALMOST TWO YEARS, AND IT'S REALLY HELPED US, YOU KNOW, AVOID ANY ISSUES THROUGH THAT PERMITTING PROCESS AND INSPECTION PROCESS. SO WE'RE GETTING CLOSE TO OUR LAST MEETING BECAUSE THEY'RE THEY'RE IN OPERATION THERE. JUST A COUPLE LAST KIND OF PUNCH LIST ITEMS. THEY NEED TO GET INSPECTED SO WE CAN GET THEM GET THE FINAL APPROVAL ON THAT. BUT THAT'S AN EXAMPLE OF THOSE COORDINATION AND PRE-CONSTRUCTION MEETINGS. SO OUR WEBSITE UPDATES, WE SPENT A LOT OF TIME AND I WANTED TO CALL OUT KELSEY MONTGOMERY BECAUSE SHE PUT OUT A LOT OF EFFORT INTO THIS AND UPDATING OUR WEBSITES. AND OUR FOCUS HAS BEEN ON THAT, THAT FIRST TIME OR THAT ONE TIME CUSTOMER THAT'S NOT A DEVELOPER OR CONTRACTOR THAT'S JUST TRYING TO GET A PERMIT TO DO SOMETHING AT THEIR HOUSE OR OPEN A BUSINESS. SO, YOU KNOW, OUR FOCUS IS IF WE CAN, IF WE CAN GET TO THAT PERSON AND MAKE IT EASY FOR THEM TO GET THROUGH THE PROCESS, THEN, YOU KNOW, OUR, THE, OUR STAKEHOLDER GROUPS THAT ARE IN THE BUSINESS SHOULD BE ABLE TO, TO GET THROUGH IT PRETTY QUICKLY. SO HOPEFULLY THIS WILL WORK. YOU KNOW, IS THIS MOUSE ON? I THINK THAT'S MY PROBLEM. THERE WE GO. SO LET ME CLICK ON THIS. 
          HOPEFULLY WE'LL GO TO THE WEBSITE. SOMEBODY CLICK ON IT. IF NOT I CAN DESCRIBE IT. SO OH, THERE WE GO. SO DO I NEED A PERMIT. SO AND SOMEBODY IS CONTROLLING THAT. SO GOOD JOB. 
          SO DO I NEED A PERMIT. SO YOU SEE THE NUMBERS THAT COORDINATE ON THE HOME. THERE'S THERE'S DIFFERENT NUMBERS DEPENDING ON WHAT YOU'RE LOOKING AT. SO AND THEN IT CORRELATES DOWN TO THE PROCESS. IF YOU CLICK ON THAT NUMBER THREE FOR ME, WHOEVER IS DOING THAT. SO FOR LIKE IF YOU NEEDED A SOLO PERMIT, THIS TALKS ABOUT THE PERMIT PROCESS, EVERYTHING THAT'S NEEDED FOR 
          [01:15:02]
THE MINIMUM SUBMIT, THE MISSION REQUIREMENTS, THE THIRD PARTY PROCESS, ALL THE REGULATIONS AND ZONING, THE CODE REQUIREMENTS SO YOU CAN GET A GOOD IDEA OF, OKAY, THIS IS WHAT I NEED TO DO TO APPLY FOR A PERMIT FOR A SOLAR INSTALLATION. IF YOU COULD SCROLL DOWN AND LOOK AT ANOTHER ONE, IF YOU GO DOWN TO FENCING. SO IF YOU CLICK ON FENCE, PERMITS AREN'T NEEDED FOR FENCING, BUT WE GET A LOT OF QUESTIONS ON WHAT, YOU KNOW, WHAT ARE THE REQUIREMENTS FOR FENCING. SO THIS GIVES, YOU KNOW, CLEAR REQUIREMENTS FOR FENCING EVEN THOUGH THE PERMIT IS NOT NEEDED, DO YOU STILL NEED TO CONSIDER THESE THINGS BECAUSE THERE ARE REQUIREMENTS WHEN YOU PUT A FENCE UP. AND SO IT HAS ALL THOSE HAS LINKS TO THE DIFFERENT REQUIREMENTS, SITE OBSTRUCTION REQUIREMENTS, AND THEN DIFFERENT ZONING REQUIREMENTS. AND SO WE'RE HOPING THIS WILL HELP THAT, THAT, YOU KNOW, THAT ONE TIME OR THAT FIRST TIME CUSTOMER UNDERSTAND THE PROCESSES AS THEY COME IN TO US THAT WE CAN POINT TO ON OUR WEBSITE OR, YOU KNOW, YOU KNOW, HELP THEM THROUGH, YOU KNOW, AS THIS, THIS AS OUR GUIDE. SO VERY SIMILAR ON OUR NEXT SLIDE, STARTING A NEW BUSINESS AGAIN, WE HAVE. A, AN INSPECTION SERVICES. THIS IS MORE DEALING WITH COMMERCIAL CONSTRUCTION. 
          YOU KNOW, WHAT'S THE PROCESS? IF I'M JUST TRYING TO OPEN A BUSINESS, I DON'T KNOW ANYTHING ABOUT DEVELOPMENT. I'M JUST TRYING TO OPEN MY BUSINESS. SO IT'S GOT INFORMATION ON HOW TO APPLY FOR THE COMMERCIAL CHECK, THINGS YOU NEED TO CONSIDER ABOUT ZONING, SOME OF THE COMMERCIAL CHECK INSPECTIONS. AND IT GOES THROUGH THE WHOLE CHECKLIST AND INSPECTION CHECKLIST OF THE THINGS THAT WE LOOK AT, LOOK FOR DURING THAT INSPECTION. AND THOSE REALLY ALL DEAL WITH LIFE SAFETY AND HEALTH ISSUES. AND THEN IF YOU COULD CLICK ON THE PREDEVELOPMENT CHECKLIST ON THE LEFT HAND SIDE, AGAIN, THIS IS KIND OF THE ILLUSTRATION FOR OUR COMMERCIAL PREDEVELOPMENT CHECKLIST. SO IT'S GOT NUMBERS ON THERE. AND THESE ARE THINGS YOU NEED TO CONSIDER WHEN YOU'RE LOOKING AT OPENING UP A COMMERCIAL BUSINESS, DEALING WITH PROPERTY LINES, PLANNING ALL THE WAY DOWN TO SIGNAGE REQUIREMENTS, YOU KNOW, THAT CHANGE OF USE, FIRE LANES, EVERYTHING THAT YOU NEED TO CONSIDER BEFORE YOU START DEVELOPING A PROPERTY. SO, YOU KNOW, AGAIN, WE'RE HOPING THIS, THIS HELPS TALK THROUGH OUR PROCESSES AND GIVE INFORMATION WITHOUT HAVING TO CALL SOMEBODY AND TALK THROUGH IT VERBALLY. 
          AND THEN FINALLY ON THAT LAST ONE IS OUR SUBMISSION CHECKLIST. THIS IS JUST FOR OUR PERMITTING. 
          THERE'S ACTUALLY 42 DIFFERENT CHECKLIST FOR ALL OUR DIFFERENT PERMITS. SO YOU CAN JUST CLICK ON THOSE AND IT WILL, EACH ONE WILL PULL DOWN ALL THE DIFFERENT PERMITS. SO CLICK ON THAT. AND THEN HERE'S THE CHECKLIST OF WHAT YOU NEED TO SUBMIT FOR EACH PERMIT. SO THERE'S 42 OF THOSE ALL DEALING WITH PERMITTING. WE'LL BE DOING THE SAME THING FOR OUR LICENSING PROCESSES, OUR PLANNING PROCESSES. SOME OF THOSE ARE ALREADY IN THERE, BUT WE'RE GOING TO WE'RE GOING TO TRY TO MAKE IT LOOK LIKE THIS, WHERE YOU HAVE DROP DOWN MENUS AND IT'S REALLY EASY TO TO USE. SO UP TO THIS POINT, THE USER OR THE PERSON NEEDING THE PERMIT HASN'T HAD THIS, HADN'T HAD THIS. YEAH, THESE, THIS, THIS WENT LIVE LAST WEEK. SO THIS IS GREAT. FRESH OFF THE PRESSES. AND WE'RE SUPER EXCITED ABOUT THE POSSIBILITIES WITH THIS. AND THEN FINALLY COMING SOON. SO CHECKLIST ON THE WEBSITE. WE'LL CONTINUE TO FINE TUNE IT IF Y'ALL WANT TO GET IN THERE AND GIVE, YOU KNOW, ANY FEEDBACK TO US, WE WOULD CERTAINLY APPRECIATE THAT. WE'LL DO THE SAME THING WITH ALL OUR INSPECTION PROCESSES, OUR LICENSE APPLICATIONS IN PLANNING AND CODES WITH, YOU KNOW, SIMILAR ILLUSTRATIONS AND MAKE IT REALLY EASY FOR PEOPLE TO UNDERSTAND. WE ARE WORKING WITH JULIE IN THE OFFICE OF PERFORMANCE AND EFFICIENCY TO EXPAND THOSE METRICS TO, YOU KNOW, A LOT OF OUR METRICS ARE BASED ON THAT FIRST ROUND OF COMMENTS OR THAT FIRST INTERACTION WITH INSPECTIONS, BUT WE WANT TO GIVE KIND OF THE FULL PICTURE, FULL STORY OF THE WHOLE PROCESS. AND THEN SEVERAL OTHER PROCESSES WITH PLANNING AND CODE, EXPAND THOSE METRICS AND THEN HAVE A PUBLIC FACING DASHBOARD THAT SHOWS ALL THAT WE NEED TO DO SOME ZONING DEFINITION UPDATES. AGAIN, WE HAVE A ZONING ORDINANCE THAT DATES BACK TO 1986, AND THERE'S A LOT OF TERMINOLOGY IN THERE THAT'S OUT OF DATE THAT NEEDS TO BE UPDATED. AND THERE'S STUFF THAT'S, YOU KNOW, THAT NOW EXISTS THAT DIDN'T EXIST BACK THEN. SO WE'RE, YOU KNOW, WE'RE LOOKING TO BRING IN SOMETHING TO Y'ALL, YOU KNOW, SOMETIME DURING THE SUMMER OR EARLY FALL ON SOME UPDATES TO THAT. AND THEN OUR DEVELOPER'S GUIDE, WHICH IS A GREAT TOOL. IT CURRENTLY NEEDS TO BE 
          [01:20:06]
UPDATED. IT'S A PDF AND WE WANT TO MAKE IT INTERACTIVE AND ACCESSIBLE. AND THEN THAT WAY WE CAN UPDATE IT ON THE FLY. SO IT'S NOT A STATIC DOCUMENT. SO WE'LL BE MAKING UPDATES TO THAT AS WELL. AND JUST TO RECAP, SO OUR PERMIT TRENDS ARE SLIGHTLY TICKING DOWN. BUT WE WE FEEL GOOD ABOUT SECOND HALF OF 26 THAT THEY'RE GOING TO CONTINUE TO MOVE IN THE RIGHT DIRECTION. 
          WE'VE HAD A LOT OF ACCOMPLISHMENTS OVER THE PAST YEAR WITH ORDINANCE UPDATES, THE CAREER LADDER AND DEPARTMENT REORG, PUBLIC OUTREACH AND WEBSITE IMPROVEMENTS. AND THEN, YOU KNOW, THE THE BIG THINGS ON THE HORIZON ARE THE PERMIT PERMITTING SOFTWARE AND THEN THE CONTINUED PUBLIC OUTREACH WITH THE WEBSITE AND ALL OUR EFFORTS WITH THAT, THAT WILL BE ONGOING. WOULD THAT BE HAPPY TO ANSWER ANY QUESTIONS? THANK YOU. 
          ANY QUESTIONS OR COMMENTS FOR DIRECTOR PETERS? HEY, CLINT, THANK YOU SO MUCH FOR THIS PRESENTATION. I, I KNOW MYSELF, ALONG WITH MY COLLEAGUES, HAVE BEEN EAGER TO SEE HOW DEVELOPMENT SERVICES IS EVOLVING. IT'S, IT'S WE'VE ALWAYS BEEN A PRO-BUSINESS COUNCIL AND WE WANTED TO MAKE SURE THAT THE PROCESSES WEREN'T DIFFICULT FOR BUSINESS OWNERS OR, OR ANYBODY WHO'S JUST TRYING TO GET THE WORK DONE IN THE CITY. SO I THANK YOU FOR THIS UPDATE. I THANK YOU FOR YOUR STAFF ALIGNMENT. I THINK Y'ALL GOT EVERYTHING YOU NEED IN PLACE AND ALL ALL SYSTEMS ARE GO. I, I DO HAVE A FEW QUESTIONS BECAUSE YOU KNOW, YOU OUR ROLE IS COUNCIL. YOU KNOW, YOU'RE, YOU'RE LISTENING TO THE FOLKS AND THEY'RE, OH, THIS IS THE PROCESS, THE PROCESS. AND IT SHOULDN'T BE THIS DIFFICULT. AND, YOU KNOW, THIS IS HAPPENING IN THIS. AND SO I THINK THAT WHAT YOU'VE IDENTIFIED TODAY, THE. THE THINGS THAT POTENTIALLY COULD HAVE SLOWED UP, THE PROCESSES WILL BE CORRECTED OR HAVE BEEN CORRECTED BY ONE. THE INCREASE OF STAFF AND THE SPECIFIC DESIGNATION OF THOSE STAFF MEMBERS SO THAT A TO B IS A TO B. MY MY QUESTION IS, IS THAT OUR OUR, ALL OF THOSE THINGS? IS IT WITH THE SOFTWARE MAYBE OR THE SYSTEMS? IS IT NOW WHERE EVERYBODY'S COMMUNICATING? SO LIKE, IF ANDREA IS GOING TO START THIS BUSINESS AND I SAY, HEY, DEVELOPMENT SERVICES, I'M OPENING UP THIS GLASSES BUSINESS AND YOU KNOW, WHAT DO I NEED? BECAUSE I'M GOING TO GO INTO THIS BUILDING THAT EXISTS. I'M NOT BUILDING IT. AND SO THEN ANDREA GETS A CHECKLIST OF ALL THE THINGS AND IT'S ON THE WEBSITE TOO, ALL THE THINGS THAT I NEED TO SEE. AND SO IF WHEN I START THIS PROCESS, IF, IF I DO THIS ONE THING, THAT'S THE FIRST STEP AND I HAVE TO CORRECT SOMETHING, AM I GOING TO BE ABLE TO GO TO THE NEXT STEP OR, AND WILL THE PEOPLE WHO ARE AT THE NEXT STEP KNOW THAT I HAVEN'T DONE THIS? SO I CAN'T LIKE, YOU KNOW, HOW YOU IMAGINE A DASHBOARD? I NEED EVERY SLOT TO BE GREEN BEFORE THIS CAN HAPPEN? IS THAT WHAT IS THAT WITH THE CHANGE OF SOFTWARE IS HAPPENING NOW? YEAH. SO THE THE SOFTWARE WILL IMPROVE THAT. SO, YOU KNOW, IF IT COMES TO A PLACE WHERE WE DIDN'T GET THE RIGHT INFORMATION OR, YOU KNOW, THE PROCESS IS NOT BEING FOLLOWED, IT WILL COMMUNICATE THAT, OKAY, OR IT WILL NOTIFY SOMEBODY THAT CAN COMMUNICATE THAT TO THE CUSTOMER. GO AHEAD. YEAH. YOU KNOW, ONE EXAMPLE OF THAT THAT WE BUILT INTO THE SOFTWARE PROCESS IS, YOU KNOW, AS A, YOU KNOW, AS A PLAN REVIEW COMES THROUGH AND THEY'VE GOT A LIST OF COMMENTS, THEY GET THEIR FIRST ROUND COMMENTS, AND THEN THEY ADDRESS THOSE AND RESUBMIT. AND, YOU KNOW, THEY HADN'T MET ALL THE COMMENTS YET. AND, YOU KNOW, LIST MIGHT GET A LITTLE SHORTER, BUT THEY'RE STILL COMMENTS THAT HADN'T BEEN ADDRESSED YET. THAT THIRD ROUND, IT'S GOT AN AUTOMATIC STOP. 
          OKAY. A STAFF MEMBER WILL BE REACHING OUT TO THEM BECAUSE OBVIOUSLY WE'RE NOT CONNECTING, RIGHT. SO IF WE'RE TO A THIRD ROUND, YOU KNOW, SOMETHING'S NOT CONNECTING. SO WE'LL THE STAFF MEMBER WILL BE REACHING OUT TO IS TRIGGERED AND YOU GET A LACK OF A BETTER TERM CASE WORKER. YEAH, YEAH, EXACTLY. OKAY. AND SO, BUT YOU KNOW, WITH THE CURRENT SYSTEM, THOSE KIND OF GET INTO THAT SPIN CYCLE AND THERE'S NOT, THERE'S NOT A NOTIFICATION LIKE, HEY, WE NEED TO LOOK AT THIS CLOSER. WE NEED TO, YOU KNOW, REACH OUT TO THEM. SO THIS, THE SOFTWARE WILL HELP US WITH THAT. EXCELLENT. THE OTHER THING IS, SO I KNOW THAT WE RECENTLY ADOPTED THE NEW CODE BIBLE. HOW DOES THAT THAT CODE CHANGE? IS THERE ANY CHANGES THAT WOULD IMPACT PEOPLE THAT ARE IN THE PROCESSING PERMIT PROCESS RIGHT NOW OR. NO. SO THE SO ANY, ANY ANYBODY THAT'S SUBMITTED BEFORE THAT JANUARY 1ST, THEY'RE UNDER THE LEGACY, THEN THEIR LEGACY END. YEAH. AND SO THAT'S HOW WE'VE HANDLED THAT IS, YOU KNOW, OR, YOU KNOW, OR THEY'VE BEEN 
          [01:25:05]
IN CONTACT WITH US. ANYTHING, YOU KNOW, THAT'S BEEN SUBMITTED AFTER THAT WOULD BE UNDER THE NEW CODES. AND MY LAST QUESTION SLASH COMMENT, I KNOW THAT YOU THERE WAS A LIST OF THE WAY YOU'RE SHARING THE INFORMATION WITH, LIKE THE COMMUNITY, THE DEVELOPMENT COMMUNITY, THE WEBSITE UPDATES, THE QUARTERLY STAKEHOLDER MEETINGS AND THE CONSTRUCTION COORDINATION MEETINGS. HOW ARE WE GETTING THIS INFORMATION OUT TO LIKE JUST BUSINESS OWNERS? SO ARE WE IN OUR ENGAGING WITH THE CHAMBERS OF COMMERCE? ARE WE START UP WACO MIX? IF ANY OF THE ENTREPRENEURIAL ECOSYSTEMS ARE THINGS THAT PEOPLE WHO ARE ABOUT TO BE EITHER IN BUSINESS OR ABOUT TO BE IN BUSINESS WOULD KNOW THE CHANGES TO THIS TOO. AND I THANK YOU FOR BRINGING THAT UP, BECAUSE I FORGOT TO MENTION THAT THAT IS THAT IS ONE OF THE THINGS WE WANT TO DO IS REACH OUT TO THOSE GROUPS. YOU KNOW, EVEN THE NEIGHBORHOOD ASSOCIATIONS, THE REALTOR ASSOCIATIONS THAT REALLY DEAL, YOU KNOW, REALTORS DEAL WITH THESE ALL THE TIME. 
          WE GET THAT WORD OUT, HEY, THIS IS A RESOURCE. THOSE GROUPS THAT YOU TALKED ABOUT, I THINK THAT'S KIND OF OUR NEXT STEP WHEN WE GET GET THIS FINE TUNED IS THAT WE START GOING OUT AND DOING SOME CAMPAIGNS ON, HEY, THIS INFORMATION IS OUT HERE, YOU KNOW, AND GOING THROUGH IT WITH THEM. AND SO THEY CAN SEE THAT. EXCELLENT. THANK YOU. SURE. ANY OTHER COMMENTS? QUESTIONS? OH, SORRY. I WAS JUST CONGRATULATE YOU AND THANK YOU AND YOUR TEAM FOR MAKING THE DIFFERENCE ON THOSE PERMITTING TIMES AND INSPECTION TIMES. THAT MAKES A BIG DIFFERENCE. AND THANK YOU. THANK YOU ALL FOR DOING THAT. YOU'RE WELCOME. THANK YOU FOR YOUR SUPPORT. YEAH, I'LL I'LL ECHO BOTH OUR MAYOR PRO TEM AND COUNCIL MEMBER CHASE ON THAT AS WELL. WHEN I CAME ON TO COUNCIL, THAT WAS PERMIT INSPECTIONS. I THINK THE TIME AND AVAILABILITY WAS SOMETHING WE WOULD HEAR REGULARLY FROM BOTH BUSINESS OWNERS AND RESIDENTS ALIKE ACROSS THE DIFFERENT PERMITTING AND INSPECTIONS THAT WERE NEEDED. AND THESE PROCESS IMPROVEMENTS OVER THE LAST YEAR TO TWO YEARS HAVE JUST BEEN A GAME CHANGER. AND I JUST DON'T HEAR THAT VERY MUCH AS MUCH AS I USED TO, FOR SURE. BUT THESE PROCESSES AND THE TRANSPARENCY WITH IT IS JUST AN AMAZING IMPROVEMENT. SO THANK YOU SO MUCH, CLINT, TO YOU AND YOUR TEAM FOR ALL THIS GOOD WORK. THANK YOU. YEAH. CLINT, THANKS. GREAT PRESENTATION. AS A FORMER CEO, YOU KNOW, OPERATIONAL EFFICIENCY IS SUPER EXCITING. AND THIS IS A GREAT PRESENTATION ALL THE WAY ACROSS. AND YOU KNOW HOW I FEEL ABOUT BEST IN CLASS CITY SERVICES. 
          AND I LOVE THE YOU HAD A FEW SLIDES ON EMPHASIZING CUSTOMER EXPERIENCE. I JUST THINK THAT IS SO IMPORTANT. AND I LIKE HOW WE'VE KIND OF FOCUSED IN ON THAT AND KIND OF GEARED SOME OF OUR PROCESSES TO THAT. AND I ALWAYS TALK ABOUT PEOPLE, PROCESS, PRODUCT. WE'VE GOT A GREAT PRODUCT, YOU KNOW, CUSTOMER SERVICE FOR THE CITY SERVICE. WE'VE GOT THE RIGHT PEOPLE. AND I LIKE HOW YOU'VE KIND OF NUANCED OUR PROCESSES WITH NEW SOFTWARE, NEW PROCEDURE YOU'VE READ OR THE DEPARTMENT AND YOU KNOW, THE IMPLEMENTATION OF THAT CAN BE DIFFICULT. I KNOW, AGAIN, AS A FORMER OPERATIONS CHIEF OPERATIONS OFFICER, IT'S CHANGE IS HARD, BUT YOU'RE DOING IT. I THINK WE'RE SEEING VERY VISIBLE AND VERY TANGIBLE RESULTS HERE FROM FROM THE CITIZENS AND THE BUILDERS AND THE DEVELOPMENT COMMUNITY. I LIKE HOW YOU'RE MOVING TOWARDS MEASUREMENT AND KPIS AND DATA GATHERING COMMUNITY. YOU'VE ALWAYS BEEN A GREAT COMMUNICATOR AND TO THE DEVELOPMENT COMMUNITY AND HOW WE'RE TRACKING THAT, I THINK IT MAKES A LOT OF SENSE. 400 JOBS A DAY, MAN. I JUST I DIDN'T REALIZE THERE WAS THAT MUCH VOLUME COMING IN. SO THAT STRUCK ME AS A BIG NUMBER FOR FOR YOUR TEAM. THE LAST THING I WANT TO SAY HERE IS I WAS AT THE US CONFERENCE OF MAYORS IN DC A COUPLE OF MONTHS AGO, AND EVERY CITY IN THE UNITED STATES HAS CHALLENGES WITH DEVELOPMENT SERVICES AND PERMITTING AND, AND INSPECTION PROCESS. SO I'M HAPPY THAT WE ARE PROACTIVE ABOUT IT TO A TO A MAN OR TO A WOMAN. ALL THE MAYORS THAT I TALKED TO. YEAH, THAT'S ALWAYS A PROBLEM. WE CAN'T WE CAN'T KEEP UP. AND THE PROCESS ISN'T QUITE WORK, RIGHT? THE FACT THAT YOU HAVE BEEN PROACTIVE IN TRYING TO FIGURE THIS OUT AND GET IT ORGANIZED AND GET IT TO THIS STAGE, IT'S A I WANT TO COMMEND YOU. GREAT JOB. AND JUST ALSO ANECDOTALLY, AS THESE NEW COMPANIES ARE MOVING INTO TOWN, PARTICULARLY ONES OBVIOUSLY FROM OUTSIDE OF WACO, MOST OF THEM ARE FROM OUTSIDE OF TEXAS. THEY WILL COME UP TO ME AND SAY, I CAN'T BELIEVE HOW EFFICIENT, HOW RESPONSIVE OUR DEVELOPMENT SERVICES TEAM IS. YOU KNOW, YOU GOT A LOT BETTER THAN MICHIGAN. YOU'RE A LOT BETTER THAN OKLAHOMA OR NEW YORK OR FLORIDA OR WHATEVER. SO THE I JUST WANT YOU TO HEAR THE GOOD STORIES AS WELL AS THE BAD, BECAUSE I KNOW THE, THE TOUGH STORIES ARE THE ONES THAT YOU HEAR THAT KIND OF, YOU KNOW, GET YOU. BUT 99% OF THE STUFF IS WORKING AND YOU'RE WORKING 
          [01:30:03]
TOWARDS TO GET IT TO 100%. I, I LIKE, I LIKE WHAT I'M SEEING. SO CONGRATS. GOOD JOB. THANK YOU MAYOR. IS THAT IT BRIAN? YES, SIR. THAT'S ALL WE'VE GOT ON THE AGENDA FOR NOW. OKAY. WE NOW MOVE TO ITEM SIX IN THE AGENDA, WHICH IS CITY COUNCIL REQUESTS FOR FUTURE ITEMS TO BE DISCUSSED AND SCHEDULED FOR UPCOMING CITY COUNCIL MEETINGS. ANY REQUESTS FOR FUTURE ITEMS, ANY. ISABELLA, YOU GOT ANY? NONE. OKAY. NO FUTURE AGENDA ITEMS. WE WILL NOW RECESS THE 
          [EXECUTIVE SESSION]
WORK SESSION AND RECONVENE. THE REGULAR SESSION FOR EXECUTIVE SESSION IS READ INTO THE RECORD BY ASSISTANT CITY SECRETARY AT 4:34 P.M. NOTICE IS HEREBY GIVEN THAT THE CITY COUNCIL WILL GO INTO EXECUTIVE SESSION IN ACCORDANCE WITH THE FOLLOWING PROVISIONS. REAL PROPERTY. .072 ECONOMIC DEVELOPMENT, TEXAS GOVERNMENT CODE SECTION 551.087 ATTORNEY BRIEFING TEXAS GOVERNMENT CODE SECTION 551.071 LAWS, REGULATIONS AND CONTRACTUAL OBLIGATIONS RELATED TO WATER AND WASTEWATER UNDER WACO. CERTIFICATE OF CONVENIENCE AND NECESSITY AND THE CITY'S EXTRA CHESTER EXTRATERRITORIAL JURISDICTION AND ISSUES REGARDING RELEASE FROM EXTRATERRITORIAL JURISDICTION. WE ARE NOW IN EXECUTIVE
* This transcript was compiled from uncorrected Closed Captioning.